Operations Coordinator | Full-Time | Chaifetz Arena
Oak View Group · St Louis, MO
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- On site
- Full-time
- $51,000 / year
- St Louis, MO
Job highlights
- Support daily operations at Chaifetz Arena.
- Manage building conversions and event setups.
- Oversee housekeeping and facility cleanliness.
- Coordinate with internal and external teams.
- Requires strong work ethic and flexibility.
About the role
Operations Coordinator
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Operations Coordinator supports the day-to-day operational functions of Chaifetz Arena, which hosts concerts, NCAA Division 1 basketball, and special events. Under the direction of the Senior Operations Manager, this role provides hands-on support in building conversions, housekeeping, and facility upkeep while ensuring a safe and efficient operation. This position plays a critical support role in our conversion and event setup, supporting overnight transitions between basketball games, concerts, and other arena events. This role helps ensure our facility is properly converted and ready for each event. In addition, daily focus will be on the arena's housekeeping operations. This position is ideal for individuals with a strong work ethic, flexibility for overnight hours, and an interest in behind-the-scenes event operations.
This role pays an hourly rate of $23.08-$25.48.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until May 22, 2026.
About The Venue
This position is based at Chaifetz Arena in St. Louis, MO. Chaifetz Arena is on the campus of Saint Louis University and is home to the Billikens Men’s and Women’s Basketball teams. The arena has a capacity of 10,500 for basketball and includes 16 suites, Lorenzini’s and the 1818 Lounge. Chaifetz Arena is home to a variety of events including concerts, family shows, and community events.
Responsibilities
Event Operations & Building Conversions
- Execute building conversions and overnight event changeovers.
- Guide staff and assist with setting up and tearing down basketball flooring, portable chairs, barricades, staging, tables, other furnishings and equipment.
- Ensure facility readiness, cleanliness, and safety for all events and daily operations.
- Coordinate with internal departments and external partners to support seamless event execution.
- Perform operation of machinery, including forklifts, scissor lifts, scrubbing machines, pallet jacks, and other light power-driven equipment.
Housekeeping & Facility Cleanliness
- Support the execution of the arena’s housekeeping program to maintain high standards of cleanliness and presentation.
- Assist in coordinating housekeeping staffing levels for events and non-event days.
- Guide staff and assist, when necessary, with pre/post event cleaning, including, but not limited to, sweeping, mopping, trash removal, vacuuming, spot cleaning, washing, and carpet cleaning.
- Conduct routine facility inspections before, during, and after events to identify cleanliness, safety, or maintenance issues.
- Assist with tracking housekeeping supplies and equipment and reporting inventory needs.
Administrative & Department Support
- Assist Operations leadership with event preparation, checklists, and post-event follow-up.
- Liaise with contracted post-clean company to ensure fluid cleaning operations overnight.
- Communicate effectively with internal departments, event staff, and external partners.
- Perform other duties as assigned to support overall facility operations.
Physical Demands & Work Environment
- Work is performed in a fast-paced, event-driven environment.
- Requires frequent standing, walking, bending, and lifting.
- Irregular hours for extended periods of time.
- Exposure to large crowds and loud noise.
Safety & Compliance
- Ensure compliance with all safety regulations, building codes, and industry standards.
Continuous Improvement
- Identify opportunities to improve operational efficiency, service levels, and facility presentation.
- Support long-term facility planning and capital improvement initiatives.
Qualifications
- Bachelor’s degree in Sports Management, Facility Management, or related field preferred. Associate’s degree, High School Diploma, and/or G.E.D. will also be considered.
- Minimum 1–2 years of experience in arena, stadium, or large-venue operations.
- Proven experience working with staff in a fast-paced, event-driven environment.
- Strong knowledge of event operations.
- Excellent communication and organizational skills.
- Ability to communicate clearly and concisely in the English language, both orally and in writing.
- Strong problem-solving skills.
- General familiarity with tools (screwdrivers, wrenches, drills).
- Must be organized with a strong attention to detail.
- Work effectively under pressure and/or stringent schedule while producing accurate results.
- Possess valid forklift certification or have the willingness to acquire.
- Ability to work independently.
- Ability to maintain an effective working relationship with clients, employees, patrons, and others.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Key skills/competency
- Event Operations
- Building Conversions
- Housekeeping
- Facility Management
- Staff Guidance
- Safety Compliance
- Problem-Solving
- Organizational Skills
- Attention to Detail
- Forklift Operation
Skills & topics
- Operations Coordinator
- Event Operations
- Building Conversions
- Housekeeping
- Facility Management
- Arena Operations
- Live Entertainment
- St. Louis Jobs
- Full-Time
- Oak View Group
How to get hired
- Tailor your resume: Highlight relevant experience in arena, stadium, or large-venue operations, emphasizing building conversions and housekeeping.
- Showcase your skills: Detail your experience with staff guidance, problem-solving, and operating machinery like forklifts.
- Emphasize flexibility: Mention your willingness to work irregular and overnight hours, crucial for this role.
- Prepare for interviews: Be ready to discuss your understanding of event operations and how you ensure facility readiness and safety.
- Research OVG: Understand their commitment to diversity and inclusion to align with their company values.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the hourly pay for the Operations Coordinator at Oak View Group?
- The Operations Coordinator position at Oak View Group offers an hourly rate of $23.08-$25.48.
- What benefits are offered for the full-time Operations Coordinator role at Oak View Group?
- Full-time employees at Oak View Group receive Health, Dental, and Vision Insurance, a 401(k) Savings Plan with matching, and Paid Time Off, including vacation days, sick days, and 11 holidays.
- What are the primary responsibilities of an Operations Coordinator at Chaifetz Arena?
- The Operations Coordinator at Chaifetz Arena is responsible for supporting day-to-day operational functions, including building conversions, housekeeping, facility upkeep, and ensuring a safe and efficient operation. This includes guiding staff during event setup and teardown.
- Does the Operations Coordinator role at Oak View Group require overnight work?
- Yes, the Operations Coordinator role involves supporting overnight transitions between events, making flexibility for overnight hours a key requirement for this position.
- What qualifications are preferred for the Operations Coordinator position at Oak View Group?
- While a Bachelor's degree in Sports Management, Facility Management, or a related field is preferred, Oak View Group also considers candidates with an Associate's degree, High School Diploma, or G.E.D. A minimum of 1-2 years of experience in arena or large-venue operations is required.
- What kind of physical demands are expected for the Operations Coordinator role?
- The Operations Coordinator role requires frequent standing, walking, bending, and lifting in a fast-paced, event-driven environment. Exposure to large crowds and loud noise is also expected.
- Is forklift certification required for the Operations Coordinator job at Oak View Group?
- A valid forklift certification is preferred, or the willingness to acquire one, as the role involves operating machinery like forklifts for building conversions.
- What is the application deadline for the Operations Coordinator position?
- The application for the Operations Coordinator position at Oak View Group will remain open until May 22, 2026.