Training Operations Manager, Deep Learning Institute - EMEA

About NVIDIA

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years, fueled by a legacy of innovation and amazing people. Today, we are tapping into the unlimited potential of AI to define the next era of computing. This era sees our GPU acting as the brains of computers, robots, and self-driving cars that can understand the world. Doing what's never been done before requires vision, innovation, and the world's best talent. As an NVIDIAN, you'll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

The Opportunity: Training Operations Manager, Deep Learning Institute - EMEA

We are seeking a highly organized and operationally driven Training Operations Manager to join our Global Training Operations team! This role is ideal for someone who thrives on coordinating sophisticated workflows across customers, partners, and internal teams while keeping fast-paced training operations running efficiently. Are you ready to elevate global training delivery by optimizing processes, managing multiple initiatives at once, and driving seamless program execution at scale? This is a chance to help deliver world-class learning experiences, strengthen operational excellence, and contribute to the growth of our global training ecosystem! Step into a role where your impact will be felt across thousands of learners worldwide!

What You'll Be Doing

You will lead and refine comprehensive business processes supporting enterprise customer training, public workshops, conference training labs, and various training programs – engaging thousands of learners across the globe. Your responsibilities will include:

• Owning end-to-end coordination and execution of workshops and conference training events, including scheduling, instructor assignments, registration, and day-of logistics.
• Leading the successful delivery of workforce training plans for Enterprise Customers.
• Managing vendor and partner workflows to plan and deliver DLI workshops at scale.
• Handling customer support inquiries for DLI programs and ensuring timely, high-quality responses.
• Contributing to cross-functional initiatives that improve systems, automate workflows, and enhance scalability across training programs.

What We Need To See

You have 5+ years of proven experience managing training programs, driving efficient processes, and enjoy coordinating with customers and partners. Specifically, you have:

• Completed a four-year Bachelor's Degree or equivalent experience.
• Experience planning and delivering workshops, conferences, or similar events.
• Strong interpersonal skills and excellent written and verbal communication skills.
• Outstanding attention to detail and accuracy in operational execution.
• A demonstrated ability to bring order from uncertainty.
• Willingness to travel occasionally.

Ways To Stand Out From The Crowd

• Manage multiple high-priority projects in parallel.
• Drive efforts with cross-functional teams.
• Established positive relationship management skills.
• Experience working with Salesforce and Learning Management Systems.
• Extensive experience running corporate customer training programs.

Key skills/competency

• Training Program Management
• Operations Management
• Event Coordination
• Customer Relationship Management
• Process Optimization
• Workflow Automation
• Stakeholder Coordination
• Scalability
• Salesforce
• Learning Management Systems (LMS)