Network Operations Engineer

Network Operations Engineer at NVIDIA

NVIDIA is looking for a Network Operations Engineer to support and maintain our cloud network infrastructure. This network serves the needs across the whole software stack for NVIDIA, from Graphics Drivers to Autonomous Vehicles and Artificial Intelligence. In this role, the Network Operations Engineer will remediate critical alerts within defined SLAs, triage production impacting network incidents, and interact with internal customers on network related issues. They will also be responsible for engaging with external vendors to remediate hardware and software issues, and participate in project related work such as network device upgrades and capacity augmentations. An ideal candidate will possess a wide range of skills, including alert monitoring & resolution in large-scale networks and CSP environments, outstanding troubleshooting skills, understanding of L3 underlay networks, and network protocol knowledge in large multi-vendor infrastructures.

What You Will Be Doing

• Engage in 24/7 global shift rotations to provide remote support for network repairs and changes while collaborating across teams and updating customers on status and ticket information.
• Drive operational improvements in change management and daily operations by following procedures.
• Manage and operate large scale IP network technologies and infrastructures.
• Utilise your skills in Peering and Datacenter interconnect technologies: PNI, Transit, Exchange, Passive DWDM, Wave circuits.
• Monitor and support the network health of on-premises and cloud infrastructures.
• Collaborate and develop workflow enhancements while documenting best practices.

What We Need To See

• Deep knowledge and experience of TCP/IP, BGP, OSPF, MPLS, IS-IS, VxLAN, EVPN, QoS, GRE, IPsec, DNS, and MACsec.
• Over 4 years of experience in network operations.
• Skilled in network troubleshooting techniques and leveraging creative problem-solving abilities.
• Strong track record of alert response within defined SLAs and Incident management.
• Experience with one or more of the following CSP environments: AWS, Azure, GCP, OCI.
• Familiarity with Arista, Fortinet and Juniper.
• Hands-on experience with contributing to tooling and automation for provisioning, monitoring, and managing complex network infrastructures.
• Bachelor’s degree in Computer Science, related technical field, or equivalent experience.
• Excellent verbal and written communication skills.

Ways To Stand Out From The Crowd

• Strong background of Mellanox/Cumulus OS.
• Working knowledge of Infiniband technology.
• Skilled in Unix/Linux system administration, with the ability to write and understand Python/Shell scripts to enhance productivity in hyperscale environments.
• Familiarity with leveraging tools such as Netbox/Nautobot, Prometheus, Grafana, Panoptes to monitor and manage a global network.
• Passionate about innovating and investing in ground breaking technologies.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hard-working people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Key skills/competency

• Network Operations
• Cloud Networking
• TCP/IP
• BGP
• OSPF
• MPLS
• Troubleshooting
• Incident Management
• Automation
• Scripting