Customer Service Assistant

@ NutraQ

Overview

NutraQ is seeking two hourly Customer Service Assistants for our team handling concepts such as VitaePro and Oslo Skin Lab. This role is suitable for early career individuals or experienced professionals with a positive attitude and eagerness to learn.

Responsibilities

Your primary responsibility will be managing inbound customer calls for the Finnish market and/or proactively contacting customers by phone. You will also be expected to engage in sales activities during each customer interaction.

• Handle incoming customer phone calls.
• Initiate outbound calls to customers.
• Utilize every customer interaction as a sales opportunity.
• Maintain high-quality communication in Finnish; Swedish is a plus and English is used internally.

Requirements

The ideal candidate will possess:

• Excellent oral and written Finnish language skills.
• A friendly, solution-oriented attitude.
• Strong interpersonal and networking skills.
• A drive for results and self-initiative.
• An interest in wellbeing products.

Benefits

NutraQ offers a supportive team environment in Pasila, access to the full NutraQ product range, an E-pass for wellbeing and cultural benefits, and lunch or travel allowances.

Working Hours

Monday to Friday from 9:00 to 16:30, for 0-30 hours per week. The position starts as soon as possible.

About NutraQ

NutraQ Group is an international leader in the health and beauty industry, part of Orkla. With a turnover of 1 billion NOK, NutraQ develops, produces, and distributes products directly via digital and subscription channels in 15 European countries and the USA. Our global headquarters are in Oslo, and we pride ourselves on high standards and integrity.

Key skills/competency

Customer Service, Sales, Communication, Finnish, Interpersonal, Networking, Problem-solving, Wellbeing, Multilingual, Positivity