Customer Care Assistant
@ NutraQ

Vantaa, Uusimaa, Finland
€30,000
On Site
Full Time
Posted 22 days ago

Your Application Journey

Personalized Resume
Apply
Email Hiring Manager
Interview

Email Hiring Manager

XXXXXXXXXX XXXXXXXXX XXXXXXXXX******* @nutraq.com
Recommended after applying

Job Details

About the Role: Customer Care Assistant

Join our team at NutraQ as a Customer Care Assistant. We are seeking two part-time individuals for our customer service team responsible for handling incoming customer calls for our Finnish market as well as proactively contacting customers.

Key Responsibilities

  • Handle incoming customer calls in Finnish.
  • Proactively contact customers by phone.
  • Promote sales potential during every customer interaction.
  • Utilize excellent communication skills in Finnish, with additional advantage if you know Swedish and English.

What We Expect

We value a positive, learning-oriented attitude regardless of your experience level. Essential qualities include:

  • People skills and networking ability
  • Results-driven and self-initiative
  • Interest in wellness products
  • Excellent written and spoken Finnish
  • Knowledge of Swedish and English is a plus

What We Offer

You will work with supportive colleagues in a friendly atmosphere in Pasilan. Enjoy access to NutraQ's product range, wellness and cultural benefits through Epass, and additional lunch or transport perks. Working hours are Monday to Friday, from 9:00 to 16:30, for 0-30 hours weekly, starting as soon as possible.

Company Background

NutraQ group is a leading international company in the health and beauty industry, owned by Orkla, with a turnover of 1 billion NOK. Operating in 15 European countries and the USA, our global headquarters are located in Oslo. Our team of more than 200 employees is committed to improving everyday lives through innovative products and services.

Contact Information

For any queries, please reach out to Susanna Bröcker, Customer Care Manager, at susannab@nutraq.com.

Key skills/competency

  • Customer Service
  • Communication
  • Sales
  • Networking
  • Multilingual
  • Wellness
  • Teamwork
  • Proactivity
  • Call Handling
  • Problem Solving
Apply without a personalized resume

How to Get Hired at NutraQ

🎯 Tips for Getting Hired

  • Research NutraQ's culture: Study their mission and recent news.
  • Customize your resume: Highlight customer service skills.
  • Prepare for calls: Practice phone etiquette and role plays.
  • Show your language skills: Emphasize Finnish and additional languages.

📝 Interview Preparation Advice

Technical Preparation

Review NutraQ product details.
Practice call handling simulations.
Familiarize with CRM systems.
Brush up on Finnish language skills.

Behavioral Questions

Describe a challenging customer interaction.
Explain handling multiple tasks under pressure.
Share an experience showing teamwork.
Discuss a situation demonstrating proactive problem-solving.

Frequently Asked Questions