Head of Marketing Technology & Operations

About Numan

Founded in 2018, Numan is a rapidly growing company of 300+ people globally, dedicated to empowering individuals to take control of their health. We've developed a cutting-edge platform that integrates diagnostics, medication, supplements, digital programmes, and doctor consultations to maximise life. Guided by values like 'Patients first' and 'Learn fast', Numan, backed by top-tier investors, positively impacts hundreds of thousands of patients in the UK.

We are looking for a Head of Marketing Technology & Operations to help us deliver this mission.

The Role: Head of Marketing Technology & Operations

This leadership position sits at the intersection of Marketing, Data, and Engineering. You will be instrumental in designing and managing the infrastructure, workflows, and automations that drive Numan’s marketing engine. Your work will span advanced tracking to AI-driven campaign orchestration, making Marketing faster, smarter, and more connected. Reporting to the CMO, you will collaborate closely with marketing leaders, data science, product, and engineering teams to ensure operational excellence and scalable, insight-led marketing automation.

Key Responsibilities

• Designing and owning the marketing technology stack, connecting CRM, analytics, and activation tools for seamless data flow and automation.
• Advancing event tracking, event-based optimisation, automation, and tagging setup to improve measurement and decision-making.
• Collaborating with Data teams to ensure marketing data is accurate, complete, reliable, relevant, timely, accessible, and actionable.
• Partnering with CRM and Growth teams to deploy trigger-based journeys, experimentation frameworks, and AI-driven campaign optimisation.
• Building conversion and CRO infrastructure to enable structured experimentation and data-led funnel improvements across channels.
• Developing a centralised, compliant audience framework to drive personalisation and cross-channel activation.
• Constantly exploring new tools, data opportunities, and AI applications to maintain Numan’s competitive advantage.

What We're Looking For

• Significant experience in Marketing Technology, Growth Engineering, or Marketing Operations.
• Strong technical background in data, solution, or growth engineering, with hands-on experience integrating systems via APIs, ETL processes, or custom automation.
• Technical proficiency with CRM systems (e.g., HubSpot, Braze, Iterable), APIs, and data pipelines.
• Hands-on experience with tagging tools (GTM, Amplitude), CDPs, and marketing automation tools.
• Fluency in analytics and data transformation, including SQL or Python, and the ability to self-serve on automation tasks.
• Experience leading MarTech roadmaps and implementing scalable automation.
• Collaborative mindset with excellent communication skills.
• Curiosity, creativity, and a drive to build systems that transform marketing in a regulated environment.

Bonus Points If You Have

• Experience in healthtech, fintech, or another regulated industry.
• Familiarity with AI-driven marketing tools and workflow automation.

Our Benefits

Numan offers a comprehensive benefits package designed to support our employees' well-being and growth, including share options, generous holiday allowance (25 days, increasing to 30), health insurance with Vitality, an electric car scheme, enhanced parental leave, nursery benefits, an employee assistance programme, and a generous pension. We also support flexible working, provide a personal development budget, Wellhub membership, cycle to work scheme, season ticket loan, Numan product discounts, paid volunteering days, and an additional 2 weeks off at your 5th anniversary.

Diversity at Numan

At Numan, diversity is at the heart of our identity, driving innovation and creativity. We value unique perspectives and experiences from all backgrounds and are committed to equal opportunities, striving to create a workplace where everyone feels respected, heard, and valued. Embracing diversity is our strength, leading us toward a more inclusive future.

Key skills/competency

• Marketing Technology
• Marketing Operations
• Data Engineering
• CRM Systems
• API Integration
• SQL/Python
• Marketing Automation
• Tagging (GTM, Amplitude)
• CDP
• Experimentation Frameworks