Business Analyst - Licensing

About the Role

We are seeking an experienced Business Analyst to join our product-led organization at Nuix, working closely with our Product Management and Engineering teams. This role is critical in bridging the gap between business requirements and technical implementation, ensuring our product development follows agile best practices while delivering exceptional value to our customers in the eDiscovery, Investigations, and Data Governance domains.

 

Key Responsibilities

• Analysis & Documentation
  • Collaborate with Product Managers, stakeholders, and customers to gather, analyze, and document detailed business requirements.
  • Translate complex business needs into clear, actionable artifacts.
  • Conduct stakeholder interviews, workshops, and requirement gathering sessions.
  • Perform gap analysis between current state and desired future state.
• Agile Product Development
  • Write comprehensive user stories with clear acceptance criteria following industry best practices.
  • Define robust Definition of Done (DoD) criteria for development, QE, and documentation teams.
  • Participate actively in sprint planning, backlog refinement, and story estimation sessions.
  • Facilitate triad sessions with Product Manager, Developer, and Tester.
• Technical Collaboration
  • Work closely with engineering teams to ensure technical feasibility of requirements from a product lens, using customer personas and user experience thinking.
  • Participate in technical design discussions and provide business context.
  • Support engineers during development by clarifying requirements and resolving ambiguities.
  • Validate technical solutions against business requirements.
• Process Improvement & Quality Assurance
  • Conduct user acceptance testing (UAT) and coordinate with QA teams.
  • Identify opportunities for process improvements and automation.
  • Maintain traceability matrices linking requirements to test cases and deliverables.
  • Support go-to-market activities by providing detailed product knowledge.
• Stakeholder Management
  • Build and maintain relationships with internal and external stakeholders.
  • Facilitate communication between business and technical teams.
  • Present findings, recommendations, and project updates to leadership.
  • Act as a subject matter expert for business processes and requirements.

 

Skills, Knowledge and Expertise

• Education & Experience
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
  • 5-6 years of experience as a Business Analyst in a technical product environment.
  • Proven experience working in agile/scrum development methodologies.
• Technical Skills
  • Proficiency with requirements management tools (JIRA, Confluence, Aha!).
  • Experience with process modeling tools and techniques (BPMN, flowcharts, wireframes).
  • Strong understanding of software development lifecycle (SDLC).
  • Familiarity with API documentation and technical specifications.
  • Experience with data analysis and SQL queries (preferred).
• Agile & Product Skills
  • Expert-level ability to write user stories with clear acceptance criteria.
  • Deep understanding of Definition of Ready and Definition of Done concepts.
  • Experience with story mapping, backlog management, and sprint planning.
  • Knowledge of agile estimation techniques (story points, planning poker).
  • Understanding of product discovery and delivery frameworks.
• Core Competencies
  • Exceptional analytical and problem-solving abilities.
  • Outstanding written and verbal communication skills.
  • Strong facilitation and workshop leadership capabilities.
  • Ability to work effectively with cross-functional teams.
  • Detail-oriented with strong organizational skills.

 

Desired Experience

• Domain Knowledge
  • Background in eDiscovery, Legal Technology, Investigations, or Data Governance.
  • Experience with enterprise software licensing models and compliance requirements.
  • Understanding of cloud computing and SaaS platforms.
• Advanced Skills
  • Experience with business process automation and workflow design.
  • Knowledge of data privacy regulations and security requirements.
  • Familiarity with customer journey mapping and user experience design.
  • Experience with A/B testing and product analytics tools.

 

Key Success Metrics

• Quality and clarity of user stories and acceptance criteria.
• Reduction in development rework due to unclear requirements.
• Stakeholder satisfaction with requirement documentation.
• Sprint velocity improvement through effective backlog management.
• Successful delivery of product features within scope and timeline.

 

ABOUT US

Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. We are a Force For Good, determined to make a positive difference in the world through our solutions that help top companies, governments, and agencies find the truth and combat illegal activities. As we expand our global team, we are unified as one Nuix team guided by our shared values.

 

Nuix Vision

Finding Truth in a Digital World.

 

Nuix Mission Statement

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

 

Nuix Values

• TAKE OWNERSHIP AND FOLLOW UP
• RESILIENT WE LEARN FROM THE PAST AND ARE OPTIMISTIC ABOUT TOMORROW
• UNAFRAID TO DO THE RIGHT THING, QUICKLY
• TEAM NUIX FIRST AND FOREMOST
• HERO OUR CUSTOMERS AND INNOVATE FOR THEM

 

Key skills/competency

• Business Analysis
• Agile Methodologies
• Requirements Gathering
• User Story Creation
• Product Development
• Stakeholder Management
• JIRA/Confluence
• eDiscovery Domain
• Software Licensing
• Process Improvement