Technical Lead Product Designer - AI Private Banker
Nubank · Miami, FL
- On site
- Full-time
- $150,000 / year
- Miami, FL
Job highlights
- Lead product design for AI private banker.
- Shape AI advisor customer interactions.
- Define foundational AI experience systems.
- Influence business decisions with user focus.
- Inspire quality design and team culture.
About the role
About Us
Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.
Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.
Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/
About The Role
We’re building the next evolution of Nubank: an AI-powered private banker that helps millions of people navigate their financial lives with intelligence, empathy, and trust.
As Sr Design Manager, you’ll lead a team of designers and writers crafting this experience — shaping how customers interact with our AI advisor, how trust is earned, and how complex insights become simple, actionable, and human. But You’re no longer just building for the AI Private Banker vertical — you’re establishing the foundational experience systems that will power AI across Nubank, while ensuring alignment with the broader Magic App vision (Nubank’s next-generation unified app experience).
In this context, you’ll help define the design vision, systems, cultural anchors and rituals that make this product feel unmistakably Nubank: clear, kind, and empowering - bridging product-specific excellence with company-wide coherence.
Once Here, You Will
- Be a technical reference for the team, seeking to adapt and replicate the best practices in the market, increasing the team’s bar;
- Build links with other business areas at all levels of the organization, influencing business decisions advocating for user-centered design;
- Inspire fellow product designers, by creating a high bar of quality design work;
- Establish and promote a healthy team culture that works hand in hand with cross-functional partners and design teams in other Nubank offices;
- Push the boundaries of your team’s UX/UI/visual execution and help Nubank challenge the status quo.
Requirements
- Solid expertise in Product Design (UI, UX, and Research);
- Experience in digital products;
- Excellent English: verbal and written communication skills;
- Ability to work well in a highly collaborative and cross-functional team;
- Ability to thrive in a fast-paced, dynamic startup environment;
- Ability to influence prioritization in an agile environment. Adapt to shifting priorities and evolving stakeholder’s needs with openness and agility.
Benefits
- Opportunity of earning equity at Nu
- Medical Insurance
- Dental and Vision Insurance
- Life Insurance and AD&D
- Extended maternity and paternity leaves
- Nucleo - Our learning platform of courses
- NuLanguage - Our language learning program
- NuCare - Our mental health and wellness assistance program
- Extended maternity and paternity leaves
- 401K
- Saving Plans - Health Saving Account and Flexible Spending Account
- Work-from-home Allowance
- Relocation Assistance Package, if applicable.
Work Model for this Role
Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com.br/nu-hybrid-work-model/
Key skills/competency
- Technical Lead Product Designer
- AI Private Banker
- Product Design
- UI/UX Design
- User Research
- Digital Products
- Cross-functional Teams
- Agile Environment
- Team Culture
- Design Vision
Skills & topics
- Technical Lead
- Product Designer
- AI
- Private Banker
- UI
- UX
- Research
- Digital Products
- Design Management
- Financial Technology
- Nubank
- Hybrid
- Leadership
- English
- Agile
How to get hired
- Tailor your resume: Highlight product design, AI, and leadership experience.
- Showcase your portfolio: Demonstrate UI, UX, and research skills for digital products.
- Emphasize collaboration: Detail experience working with cross-functional teams in agile settings.
- Prepare for interviews: Be ready to discuss design vision, influencing, and problem-solving.
- Research Nubank: Understand their mission, values, and AI-driven financial services.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the role of a Technical Lead Product Designer at Nubank for the AI Private Banker?
- As a Technical Lead Product Designer for the AI Private Banker at Nubank, you will lead a team of designers and writers. You will shape customer interactions with AI advisors, establish foundational AI experience systems across Nubank, and define the design vision and culture for this new product vertical, ensuring alignment with the broader Magic App vision.
- What are the key responsibilities for a Technical Lead Product Designer at Nubank?
- Key responsibilities include being a technical reference for the design team, adapting best practices, building cross-functional relationships to influence business decisions, inspiring fellow designers with high-quality work, fostering a healthy team culture, and pushing the boundaries of UX/UI/visual execution to challenge the status quo.
- What qualifications are essential for this Nubank Product Design Lead role?
- Essential qualifications include solid expertise in Product Design (UI, UX, and Research), experience with digital products, excellent verbal and written English communication skills, and the ability to thrive in a fast-paced, collaborative, and cross-functional startup environment. Adaptability to shifting priorities in an agile setting is also crucial.
- How does Nubank approach hybrid work for this Technical Lead Product Designer position?
- Nubank employs a hybrid work model for this role, requiring employees to be in the office 2-3 times per week. These in-office days are strategically planned to maximize team connection and collaboration, fostering a strong sense of community and teamwork.
- What makes the AI Private Banker project at Nubank innovative?
- The AI Private Banker project is innovative because it aims to redefine financial services in Latin America by using AI to provide intelligent, empathetic, and trustworthy guidance to millions. It involves building foundational experience systems for AI across Nubank and aligning with the Magic App vision, pushing the boundaries of digital financial services.
- How can I best prepare my application for the Technical Lead Product Designer role at Nubank?
- To best prepare your application for the Technical Lead Product Designer role at Nubank, ensure your resume clearly highlights your expertise in UI, UX, and research, along with any experience in AI or financial technology. A strong portfolio showcasing your product design work on digital platforms is essential. Be ready to articulate your leadership style and your approach to user-centered design in a fast-paced, agile environment.