Epic
NTT DATA North America · Texas, United States
- Hybrid
- Other
- $145,600 / year
- Texas, United States
Job highlights
- Configure Epic MyChart and Care Everywhere modules.
- Lead healthcare data interoperability efforts.
- Analyze and translate clinical requirements.
- Troubleshoot and resolve application issues.
- Collaborate on workflow optimization initiatives.
About the role
About NTT DATA
At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
Job Overview
NTT Data is seeking an Epic MyChart and Care Everywhere Configuration/Analyst to join our team working remote.
Key Responsibilities
- Configure, build, and optimize Epic MyChart and Care Everywhere modules to meet organizational needs and improve patient engagement and interoperability workflows
- Lead interoperability efforts, enabling secure data exchange across external providers through Epic Care Everywhere
- Analyze business and clinical requirements and translate them into system design, build, and configuration
- Troubleshoot and resolve application issues, ensuring system reliability and performance
- Collaborate with clinicians, IT teams, and external partners on workflow optimization and integration initiatives
- Perform testing (unit, integration, and UAT) and support system upgrades and enhancements
- Monitor system performance and identify opportunities for process improvement and optimization
- Provide training, documentation, and end-user support for MyChart functionality and workflows
- Ensure compliance with HIPAA and data privacy regulations
Required Skills & Experience
- Bachelor’s degree in healthcare informatics, IT, or related field
- Epic MyChart certification required
- Minimum 3 years’ experience in Epic MyChart configuration, build, and support
- Minimum of 3 years working with Epic Care Everywhere / interoperability workflows and data exchange
- Knowledge of healthcare workflows, EHR systems, and HL7/integration concepts
- Ability to manage system configuration, testing, and deployment activities
- Experience working with cross-functional teams and stakeholders
Preferred Qualifications
- Care Everywhere certification preferred
- Experience supporting patient portal and interoperability solutions
Equal Opportunity Employer
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Compensation and Benefits
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $60.00-$70.00 hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Key skills/competency
- Epic MyChart Configuration
- Epic Care Everywhere
- Interoperability
- Healthcare Informatics
- EHR Systems
- HL7 Integration
- System Analysis
- Workflow Optimization
- Patient Engagement
- HIPAA Compliance
Skills & topics
- Epic MyChart
- Care Everywhere
- Epic Analyst
- Interoperability
- Healthcare IT
- EHR
- HL7
- Remote
- Configuration
- Build
How to get hired
- Tailor your resume: Highlight your Epic MyChart certification and 3+ years of configuration experience.
- Showcase interoperability skills: Emphasize your experience with Epic Care Everywhere and HL7.
- Demonstrate healthcare knowledge: Detail your understanding of clinical workflows and EHR systems.
- Prepare for technical questions: Be ready to discuss system build, testing, and troubleshooting scenarios.
- Express collaborative spirit: Highlight your experience working with cross-functional teams.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of an Epic MyChart and Care Everywhere Configuration Analyst at NTT DATA?
- As an Epic MyChart and Care Everywhere Configuration Analyst at NTT DATA, you will be responsible for configuring, building, and optimizing these modules, leading interoperability efforts, analyzing requirements, troubleshooting issues, collaborating with teams, performing testing, and providing end-user support. Ensuring HIPAA compliance is also a key aspect of the role.
- What qualifications are essential for this Epic Analyst role at NTT DATA?
- Essential qualifications include a Bachelor’s degree in healthcare informatics, IT, or a related field, a required Epic MyChart certification, a minimum of 3 years of experience in Epic MyChart configuration and support, and at least 3 years of experience with Epic Care Everywhere and interoperability workflows. Knowledge of healthcare workflows, EHR systems, and HL7/integration concepts is also necessary.
- Is this Epic Analyst position remote, and what is the compensation range at NTT DATA?
- Yes, this is a remote position. The hourly compensation range for this role is $60.00-$70.00 per hour. The actual compensation will be determined by factors such as your work location, experience, and skills.
- What are the benefits of working as an Epic Analyst at NTT DATA North America?
- NTT DATA offers a comprehensive benefits package that may include medical, dental, and vision insurance, savings accounts, life and disability insurance, paid time off, an employee assistance program, and a 401k program with a company match. Specific benefits depend on the role offered.
- How does NTT DATA North America support diversity and inclusion in its hiring process for Epic Analysts?
- NTT DATA Services is committed to creating a diverse and inclusive environment. They consider all applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or other protected characteristics. If you require assistance due to a disability, please inform your recruiter.
- What does 'optimizing Epic MyChart and Care Everywhere modules' entail for this role?
- Optimizing these modules involves tailoring their configuration to meet specific organizational needs, improving patient engagement through features like secure messaging and appointment scheduling, and enhancing interoperability by ensuring seamless data exchange with external providers via Care Everywhere.