Field Solutions Engineer
nTop · United States
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- Hybrid
- Full-time
- $120,000 / year
- United States
Job highlights
- Support customers through technical discovery to long-term success.
- Collaborate with sales and product teams on demos and workflows.
- Manage strategic projects, including on-site customer design sprints.
- Deepen expertise in pre-sales, onboarding, and post-sales support.
- Requires Mechanical Engineering degree and 3+ years of experience.
About the role
About nTop
At nTop, we are passionate about building next-generation engineering solutions. We enable the most innovative engineering companies in the world to transform how they develop, test, and manufacture better products faster. Our software has been used to engineer mission-critical satellites, deliver stronger and lighter medical implants for patients in need, and allow engineers to create complex, high-performance products never before possible.
Our team is searching for a dynamic, customer-focused Field Solutions Engineer to join our Field Solutions Engineering team. In this role, you’ll support customers across their entire journey—from technical discovery and product evaluation to onboarding, training, and long-term success. You’ll collaborate closely with Account Executives, Customer Success, and Product teams to deliver technical demos, build design automation workflows, and consult on real-world applications. As both a technical contributor and a strategic partner, you’ll help translate complex requirements into high-impact solutions that drive customer value and business growth.
This role is remote, and reports into the Senior Manager, Field Solutions Engineering.
What You Will Do
Strategic Project Management
Field Solutions Engineering is a Forward Deployed Engineering team, meaning that hires should expect frequent travel to customer locations across the US and EMEA in order to execute strategic design sprints in on-site collaboration with our partner customers. These design sprints will regularly involve Aerospace and Defense projects.
- Support cross-functional customer initiatives by contributing to multi-phase projects that span pre-sales, customer transition, and post-sales activities—serving innovative teams across industries such as Aerospace & Defense, Industrial, Automotive, and Medical.
- Take ownership of delegated project components across pre-sales, onboarding transition, and post sale support—contributing to strategic initiatives under the guidance of senior engineers, while learning to tailor technical solutions to the unique requirements and constraints of each sector.
Focused Domain Expertise
Skills
Grow toward full-spectrum ownership by deepening your skillset in all three core domains listed below, enabling more autonomous execution of end-to-end customer engagements over time:
Pre-Sale Support
- Support the technical sales process by helping prospects understand the value of nTop through discovery, demonstration, and proof of concept development
- Support technical discovery calls: Assist in identifying customer goals and design challenges; contribute to discussions while learning to connect technical needs to business outcomes
- Deliver tailored product demos: Modify and present demos using existing assets, with guidance, to align with customer use cases
Customer Transition and Training Enablement
- Lead technical onboarding sessions
- Assist with onboarding new accounts by delivering structured learning plans, facilitating check-ins, and supporting customer progression—with increasing independence over time.
- Support training engagements: Participate in Learn Live sessions, Lunch & Learns, and other customer training formats, providing technical support while continuing to deepen your nTop expertise
Post Sale Customer Support and Workflow Consultation
- Lead technical customer calls: Drive technical sessions such as solution reviews, hybrid consultations, and scoping calls to help customers expand usage and realize value—contributing to workflow adoption and ARR growth.
- Resolve workflow consultation requests: Address technical challenges through targeted support and best practice guidance across design automation and workflow development.
- Support evaluation and special requests: Review and respond to non-contractual evaluation or technical requests, contributing to customer satisfaction and retention at all levels
Required Experience
A Bachelor's and/or Master's degree in Mechanical Engineering or similar, plus 3+ years of industry experience (highly-relevant doctoral degrees can be substituted for three years). Experience with scripting in Python, Excel/VBA. Excellent communication skills, with the ability to explain complex topics to both technical and non-technical audiences. Very comfortable with presenting in front of large audiences and with senior stakeholders. Demonstrated level of autonomy and responsibility in handling time-sensitive critical projects. Willing to travel to conferences and customer sites (up to 50%). Excellent verbal and written English skills. Strong organization, project management, and problem-solving skills with impeccable multitasking abilities.
It’s A Plus If You Also Have These
Experience with nTop software. Project management experience. Security clearance. Experience with FEA and/or CFD (at least one of: Abaqus, Ansys, Fluent/CFX, Nastran, Star-CCM+, LS-Dyna). Proficiency in parametric modeling & 3D CAD (Siemens NX, CATIA, Solidworks, Onshape). Experience with Conceptual design, Analysis, or MDO. Especially in Aerospace Engineering. Experience in working in a fast-paced environment with exposure to traditional GTM/SaaS teams & processes. Experience with conference presentations, training workshops, and other industry-related public speaking engagements.
Compensation
Between $105,000-$140,000 annually + variable (depending on experience), plus equity and benefits.
Key skills/competency
- Field Solutions Engineer
- Mechanical Engineering
- Python Scripting
- Customer Support
- Technical Sales
- Product Demonstration
- Workflow Consultation
- Project Management
- 3D CAD
- Aerospace & Defense
Skills & topics
- Field Solutions Engineer
- Mechanical Engineering
- Python
- Scripting
- Customer Support
- Technical Sales
- Product Demonstration
- Workflow Consultation
- Project Management
- 3D CAD
- Aerospace
- Defense
- Automotive
- Medical
- FEA
- CFD
- Parametric Modeling
How to get hired
- Tailor your resume: Highlight Mechanical Engineering experience, Python scripting, and customer-facing skills relevant to Field Solutions Engineer roles.
- Showcase problem-solving: Emphasize project management, autonomy, and experience with complex projects in your application.
- Prepare for technical demos: Be ready to demonstrate nTop software or similar CAD/FEA tools effectively.
- Highlight communication: Showcase your ability to explain complex technical topics to diverse audiences.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the typical career path for a Field Solutions Engineer at nTop?
- As a Field Solutions Engineer at nTop, you'll start by supporting customers across their journey, from technical discovery to onboarding and success. You'll deepen your expertise in pre-sales support, customer transition, and post-sales consultation. With experience, you can grow into full-spectrum ownership of customer engagements and potentially move into leadership roles within the Field Solutions Engineering team.
- What kind of projects can I expect to work on as a Field Solutions Engineer at nTop?
- You will work on diverse projects for innovative companies across industries like Aerospace & Defense, Industrial, Automotive, and Medical. This includes supporting technical sales, leading onboarding sessions, and consulting on workflow development. Expect to engage in strategic design sprints, often involving complex engineering challenges in sectors such as Aerospace and Defense.
- Is travel required for the Field Solutions Engineer role at nTop?
- Yes, travel is a significant component of this role. As a Field Solutions Engineer, you will be expected to travel frequently to customer locations across the US and EMEA, potentially up to 50% of the time, to execute strategic design sprints and collaborate on-site.
- What technical skills are most important for a Field Solutions Engineer at nTop?
- Key technical skills include a Bachelor's or Master's degree in Mechanical Engineering or a related field, and proficiency in Python scripting and Excel/VBA. Experience with 3D CAD software, FEA/CFD tools, and nTop software itself is highly advantageous.
- How does nTop support the professional development of its Field Solutions Engineers?
- nTop encourages continuous learning and skill development. The role is structured to allow you to grow towards full-spectrum ownership by deepening your skillset in core domains. You'll gain experience through hands-on work, structured learning plans, and participation in training sessions, enabling more autonomous execution over time.