Administration Officer Custodial Mental Health
NSW Justice Health & Forensic Mental Health Network
Job Overview
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Job Description
Administration Officer AO3 - Custodial Mental Health
If you are passionate about delivering healthcare with the greatest impact, then come and join us at the Justice Health and Forensic Mental Health Network (JHFMHN). We are Just the Place to grow your career and be part of a valued team delivering care where it's needed most! Be part of a supportive environment, where you can apply your skills to address complex healthcare needs while broadening your treatment capabilities to maximise patient outcomes. We are a challenging yet rewarding place to take your career even further. With industry-leading safety standards, you can focus on doing your best work alongside skilled colleagues while gaining job training to progress your career.
The Role
The Administration Officer role provides clerical and administrative support to the local healthcare team under the direction and supervision of the Nursing Unit Manager (NUM) and/or Nurse Manager 5 (NM).
ESSENTIAL CRITERIA
- Holds or is willing to undertake a Certificate III in Health Administration or its equivalent.
Our location, team, and service
Custodial Mental Health (CMH) is a specialist mental health service within Justice Health and Forensic Mental Health Network (the Network) that provides a range of mental health services to adults in NSW correctional centres. Custodial Mental Health is a specialist mental health team, which has mental health nurses (MHNs), nurse practitioners (NPs), Aboriginal Mental Health Clinicians, psychiatrists, career medical officers (CMOs), and psychiatry registrars who are supported by administrative and managerial staff. CMH clinicians work alongside staff from other Network clinical streams and CSNSW staff, including Psychology, Offender Services and Programs, and Custodial Operations staff in the provision of mental health services. Mental health services begin at the point of reception and continue through to release from custody or transfer to another correctional centre.
Salary & Benefits
- Permanent Full Time position
- Salary: $71,072.43 - $73,287.41 p.a plus superannuation
- Hours Per Week: 38
- Salary packaging options
- Allocated Days Off (ADOs) and leave loading
- Fitness Passport (if eligible)
- Free on-site parking
- Genuine training, education, professional development, and career progression
- Support from an enthusiastic and invested team of managers and colleagues
Diversity & Inclusivity
We are an equal-opportunity employer. We employ all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. This is also a Targeted Aboriginal Position. Preference will be given to applicants of Aboriginal descent. Exemption is claimed under Section 21 of the Anti-Discrimination Act 1977.
Key skills/competency
- Administrative Support
- Clerical Duties
- Healthcare Administration
- Customer Communication
- Conflict Management
- Deadline Management
- Prioritization
- Teamwork
- Mental Health Services
- NSW Justice Health
How to Get Hired at NSW Justice Health & Forensic Mental Health Network
- Tailor your resume: Highlight your administrative and communication skills relevant to healthcare, emphasizing any experience with difficult customers or managing competing deadlines.
- Address targeted questions: Provide specific examples demonstrating your communication abilities with challenging individuals and your strategies for prioritizing work under pressure.
- Showcase your qualifications: Clearly state if you hold or are willing to obtain a Certificate III in Health Administration.
- Research the Network: Understand the mission and values of NSW Justice Health & Forensic Mental Health Network to align your application with their goals.
- Apply early: Ensure your application is submitted before the closing date of 7 April 2026.
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