Revenue Clerk

About NSW Health

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great

An opportunity to work in a diverse team across multi-faceted roles. The purpose of this position is to support revenue maximisation across SWSLHD through the provision of high quality, efficient and effective administration functions. The position works with various internal (revenue teams at each hospital, clinicians, administrative staff) and external stakeholders (health funds, insurances, patients.) This is a temporary full-time position until June 2026, being an in-office role located at Liverpool Hospital, Eastern Campus, offering the opportunity to work alongside passionate colleagues in a dynamic environment.

Are You the Right Fit?

The ideal candidate will be a customer‑focused professional who takes pride in delivering high‑quality service to patients, their families, and staff. They will ensure patient receipting and debt recovery tasks are completed accurately, efficiently, and in a timely manner, directly supporting revenue optimisation and cash‑flow improvement across SWSLHD. They will thrive in a collaborative team environment, demonstrating flexibility, respect for colleagues, and an understanding of shared workloads. With a proactive and reliable approach, the ideal candidate will willingly assist others to meet deadlines and contribute to a positive and cohesive team culture within the Revenue Team.

Selection Criteria

To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

• Can you describe a time when you collaborated with others to resolve a complex customer account issue, demonstrating your interpersonal and communication skills as well as your ability to use PBRC, Cerner, or Microsoft Office?
• Describe a situation where you had to manage competing priorities while performing data entry or handling payment adjustments. How did your organisational skills and attention to detail impact the outcome, particularly in relation to debt recovery or legal proceedings?

More Than Just a Job – Why Work With Us?

Financial Perks

• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees

Work-Life Balance

• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave

Grow Your Career

• Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.

Health & Wellbeing

• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Temporary visa holders may be considered if no suitable citizen or permanent resident is found. All staff must meet NSW Health’s vaccination and screening requirements before starting. South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Key skills/competency

• Revenue Maximization
• Administration
• Patient Receipting
• Debt Recovery
• Customer Service
• Data Entry
• Payment Adjustments
• Stakeholder Management
• Cash Flow Improvement
• Microsoft Office