Receptionist - Diabetes & Endocrine Department

About the Role

The Receptionist - Diabetes & Endocrine Department is a frontline role at NSW Health, located at Liverpool Hospital. In this position you will be the welcoming face and provide exceptional customer care while managing administrative tasks in a fast-paced clinical environment.

Key Responsibilities

• Deliver outstanding customer service as the first point of contact.
• Manage eMR scheduling, bookings, and Medicare billing accurately.
• Handle a wide range of administrative and reception duties.
• Thrive in a multidisciplinary setting with competing priorities.

Work Arrangements & Benefits

This permanent part-time role offers up to 24 hours per week with flexible scheduling options. Financial perks include 12% superannuation, salary packaging, and additional benefits such as extra leave days, flexible work options, and access to health and wellbeing programs.

Selection Criteria

Candidates will be assessed on medical terminology proficiency, previous frontline administrative support experience in healthcare, appointment scheduling, patient enquiries, and confidentiality standards. Experience with PAS or similar hospital systems and Medicare billing processes is required.

Additional Information

Temporary visa holders may be considered if no suitable citizen or permanent resident is found. All staff must meet NSW Health’s vaccination and screening requirements. The organization is committed to diversity and inclusion and provides support for candidates requiring adjustments during the application process.

Key skills/competency

• Customer Service
• Administrative Support
• Scheduling
• Medical Terminology
• Medicare Billing
• Hospital Administration
• Confidentiality
• Teamwork
• Communication
• Attention to Detail