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Reception and Administration Officer
NSW Health
Original Job Summary
About the Role
The Reception and Administration Officer supports patients, visitors, and staff within the Department of Nuclear Medicine and PET at NSW Health. This position is responsible for processing referrals, booking appointments, and maintaining accurate patient records while providing a high level of customer service.
Key Responsibilities
- Process referrals and manage appointment bookings.
- Update and maintain patient information accurately.
- Provide high standard customer service via efficient communication.
- Support administrative and secretarial tasks for clinical staff.
Benefits & Work Environment
NSW Health offers a supportive culture with a focus on person centred care, including orientation programs, targeted education, development pathways, and various employee benefits such as salary packaging, health and fitness programs, and discounted health insurance.
Location & Context
This role is based at Prince of Wales Hospital in Randwick, NSW, within a tertiary referral hospital environment that cares for tens of thousands of patients annually. The hospital is located in a vibrant community known for its world-class beaches, history, and diverse culture.
Key skills/competency
Reception, Administration, Customer Service, Data Management, Communication, MS Office, Typing, Organization, Teamwork, Attention to Detail
How to Get Hired at NSW Health
🎯 Tips for Getting Hired
- Research NSW Health: Understand the organization culture and values.
- Tailor your resume: Highlight administrative and MS Office skills.
- Showcase customer service: Emphasize communication and teamwork.
- Prepare for interviews: Review role specifics and selection criteria.