Genetic Intake Assistant, Maternal Fetal Medicine

Genetic Intake Assistant, Maternal Fetal Medicine at NSW Health

The Royal Hospital for Women, a multi-faceted tertiary referral and teaching hospital, is internationally recognized for its excellence in the care of mothers, babies, and women's health. As the only stand-alone women’s hospital in New South Wales, it provides unique opportunities for innovative clinical practice and is committed to delivering excellence through both practice and ongoing research.

Part of the South Eastern Sydney Local Health District (SESLHD), the hospital is co-located on the Randwick Hospitals Campus, one of the State’s most comprehensive health care precincts. This location fosters a rich environment for collaboration and specialized expertise. Situated conveniently between the University of New South Wales and Coogee Beach, and just 15 minutes from Sydney’s Central Business District, the hospital offers a vibrant lifestyle alongside a rewarding and supportive professional environment.

The Role of Genetic Intake Assistant

The Genetic Intake Assistant provides essential general support to the genetic team within the Maternal Fetal Medicine Department. This is a diverse role focused on supporting various aspects related to patient flow through the department.

This position is crucial in enabling genetic counsellors to manage the increasing demand for genetic counselling services, thereby improving the capacity and productivity of the genetic counselling workforce. While primarily administrative, the role is best performed by an individual with some clinical knowledge, training, or experience, along with familiarity with NSW genetic services. Experience with the NSW Genetic Information System (TrakGene) is also a valuable asset.

Benefits at NSW Health

• Up to 12 allocated days off each year (for full-time employees), in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay, including up to $9K for living expenses and $2.6K for meal & entertainment, plus Novated Leasing.
• Discounted gym memberships with a Fitness Passport.
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Selection Criteria

• Ability to perform a wide range of administrative tasks efficiently in a demanding workload.
• Excellent communication skills, including accurate spelling, strong comprehension, confidence in spoken communication, and the ability to deal confidently and courteously with people at all levels.
• A team player with a willingness and ability to contribute to the overall performance and improvement of the Service’s administrative support.
• Understanding of the services delivered by the Department of Maternal Fetal Medicine and the Centre for Clinical Genetics (SCH).
• Experience in responding to a range of inquiries and determining the appropriate response in a complex work environment.
• Experience with a genetics information database.
• Strong organizational skills, ability to meet deadlines, and keen attention to detail.
• Demonstrated commitment to providing quality service and implementing quality improvement initiatives in workplace administrative practices and procedures.

Key Skills/Competency

• Administrative tasks
• Communication
• Teamwork
• Patient flow management
• Genetic counselling services
• TrakGene
• Organizational skills
• Attention to detail
• Quality service
• Clinical knowledge