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Coordinator Digital Communications

NSW Health

Sydney Olympic Park, New South Wales, AustraliaOn Site

Original Job Summary

About the Role

The Coordinator Digital Communications role at NSW Health is a permanent full-time position located at the NSW Ambulance State Operations Centre in Sydney Olympic Park. This role is part of NSW Ambulance's Marketing and Communications Team and focuses on delivering impactful digital communications to serve the NSW community.

Key Responsibilities

  • Develop and implement user guides, training, and digital content.
  • Create engaging copy, videos, and graphics for intranet, website, and email campaigns.
  • Collaborate with internal stakeholders and subject matter experts.
  • Ensure content meets accessibility (WCAG), SEO, and brand standards.
  • Utilize design platforms, email marketing tools, CMS and data analytics.

What’s On Offer

NSW Ambulance provides a diverse and inclusive environment with benefits including job security, attractive salary packaging, allocated days off, gym discounts, career development opportunities, and flexible work arrangements. Hybrid work arrangements may be negotiated.

About You

The ideal candidate has proven experience in digital communications, the ability to simplify complex content, strong written and verbal communication, and the skills to manage multiple priorities in a fast-paced environment.

Application Process

Applicants are required to answer two detailed questions, attach their CV and other required information. Please contact Emma Dallimore via email for any questions.

Key skills/competency

  • Digital Communications
  • Content Development
  • SEO
  • Accessibility
  • CMS
  • Email Marketing
  • Data Analytics
  • Graphic Design
  • Collaboration
  • Stakeholder Engagement

How to Get Hired at NSW Health

🎯 Tips for Getting Hired

  • Research NSW Health culture: Understand their mission and values.
  • Customize your resume: Highlight digital communications expertise.
  • Demonstrate relevant skills: Provide examples in SEO and design.
  • Prepare for collaboration: Emphasize team and stakeholder experience.

📝 Interview Preparation Advice

Technical Preparation

Review CMS and design tool basics
Practice SEO optimization techniques
Update skills in Google Data Studio
Refresh email marketing tool knowledge

Behavioral Questions

Describe a challenge collaborating with teams.
Explain managing competing priorities effectively.
Share experience simplifying complex content.
Discuss handling feedback in fast environments.