Administration Officer - Whole Family Team

About the Role of Administration Officer - Whole Family Team

This permanent part-time position at NSW Health's Nepean Blue Mountains Local Health District (NBMLHD) involves providing frontline reception and administration support within the Community Mental Health Services, specifically for the Whole Family Team at the Station Street Office in Penrith. The role is for 19 hours per week.

Key Responsibilities

• Provide frontline reception and administration support to a multidisciplinary team.
• Effectively manage time and workload, demonstrating sound organisational skills.
• Maintain strict confidentiality and privacy in all interactions.
• Communicate effectively both in writing and verbally with various stakeholders.
• Work collaboratively within a supportive team environment.
• Utilise Windows-based software, including databases, MS Word, and Excel.

What NBMLHD Offers

NSW Health values its employees and offers several benefits to eligible staff:

• Opportunity for extra tax savings through Salary Packaging and Novated Leasing.
• Great education opportunities through an Education Training Service, offering over 110 courses annually.
• Access to our Employee Assistance Program (EAP) for staff and family members.
• Fitness Passport.
• A supportive environment committed to your professional growth and development.

About Nepean Blue Mountains Local Health District (NBMLHD)

NBMLHD is a recognised leader in the healthcare industry, delivering a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions. Their Community Mental Health services offer specialised support for children, young people, families, and older people through community-based services and health centres. Multidisciplinary health professionals and case managers adopt a collaborative, patient-centered approach to mental health care.

What You Will Bring to the Role

The successful candidate will possess a strong skill set crucial for this administrative position:

• Demonstrated clerical experience with the ability to work under minimal supervision.
• Proven sound organisational and time management skills.
• Strong written and verbal communication skills, coupled with excellent interpersonal and customer service abilities.
• Demonstrated experience using Windows-based software, including databases, Microsoft Word, and Excel.
• Profound knowledge and understanding of confidentiality and privacy, with a steadfast commitment to maintaining them.
• Demonstrated ability to be flexible and adaptable to workplace changes.
• A proven capacity to work collaboratively in a team environment and contribute to a positive and inclusive workplace culture.

Diversity and Inclusion

NBMLHD is committed to fostering a diverse and inclusive environment that mirrors the community it serves. Applications are strongly encouraged from individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Culturally and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities.

Key skills/competency

• Administration Support
• Reception Duties
• Time Management
• Organisational Skills
• Communication (Written/Verbal)
• Customer Service
• Confidentiality
• Microsoft Office (Word, Excel)
• Team Collaboration
• Multidisciplinary Team Support