Administration Officer

About NSW Health

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great as an Administration Officer

Step into a role where customer service, teamwork, patient care, and a fast-paced environment come together to create a truly rewarding career. Become a vital part of our administration team at District Hospital, where your initiative and experience genuinely matter. Your commitment to high-quality administration will support multiple departments, ensuring the safe and seamless delivery of patient care. No two days look the same — one day you may be assisting in the Emergency Department, the next you’re supporting our inpatient wards. As a key point of contact, you’ll provide compassionate, efficient service to patients and their families, both face-to-face and over the phone. Join a dynamic, supportive team that values your contribution and encourages your professional growth. If you thrive in a fast-moving environment and love making a meaningful impact, this is your opportunity to achieve something great.

Are You the Right Fit?

You’ll thrive in this role if you bring a sharp attention to detail, a commitment to high-level administration support, and a genuine passion for helping others. If you’re someone who excels in a fast-paced environment, delivers exceptional customer service, and enjoys being part of a collaborative team, you’ll feel right at home. Your ability to stay organised, communicate clearly, and adapt to the needs of different departments will make you an invaluable part of our patient-focused administration team.

Selection Criteria

• Previous administration experience preferably in a health care setting with the ability to work a variety of shifts including weekends and evenings.
• Demonstrated effective communication and interpersonal skills with strong customer service skills.
• Demonstrated ability to prioritise work with a high level of accuracy and attention to detail, the ability to work unsupervised and within a team.
• High level keyboard skills and demonstrated experience with computer systems including information database and Microsoft Office Suite.

More Than Just a Job – Why Work With Us?

NSW Health offers a comprehensive benefits package designed to support your financial well-being, work-life balance, career growth, and overall health.

Financial Perks

• 12% superannuation
• Salary packaging and novated leasing via Smart Salary
• Annual leave with 17.5% leave loading (for full-time and part-time staff)
• One extra day off each month for full-time employees

Work-Life Balance

• Flexible work options, including hybrid and varied hours (depending on the role)
• Paid maternity and parental leave
• Generous leave options like long service and carers leave

Grow Your Career

• Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.

Health & Wellbeing

• Discounted gym membership through Fitness Passport
• Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
• Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Diversity, Culture & Inclusion

NSW Health is an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. We encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community. If you require adjustments or assistance, contact SWSLHD-EmploymentHub@health.nsw.gov.au.

Temporary Visa Holders

May be considered if no suitable citizen or permanent resident is found.

Vaccination Requirements

All staff must meet NSW Health’s vaccination and screening requirements before starting.

Child Safe Employment

South Western Sydney Local Health District fosters a child-safe environment, prioritizing the safety, welfare, and well-being of children and young people.

Key skills/competency

• Customer Service
• Administration
• Healthcare Operations
• Patient Care Coordination
• Communication Skills
• Data Entry
• Microsoft Office Suite
• Time Management
• Team Collaboration
• Attention to Detail