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Administration Officer Renal Department
NSW Health
Liverpool, New South Wales, AustraliaOn Site
Original Job Summary
About the Position
Join NSW Health as an Administration Officer Renal Department at Liverpool Hospital. In this permanent full time role, you will be the frontline ambassador delivering exceptional service to patients, carers, and clinicians.
Role Responsibilities
- Manage diary and roster for the Renal Department
- Coordinate clinic appointments and administrative support
- Manage confidential medical records and billing processes
- Provide comprehensive secretarial services
- Facilitate smooth communication among patients, carers, and clinicians
Work Environment
Located at Liverpool Hospital, a major health service in south-western Sydney, the position is part of a globally recognized hospital undergoing a significant $830 million redevelopment. The facility offers diverse clinical services, extensive research, education opportunities, and a supportive work culture.
Perks and Benefits
- Salary Packaging and discounted gym memberships
- Opportunities for professional development and career progression
- Inclusive and diverse work environment
Key Skills/Competency
- Medicare billing
- Diary management
- Secretarial skills
- Teamwork
- Customer service
- Hospital information systems
- Process improvements
- Confidentiality
- Communication
- Administrative support
How to Get Hired at NSW Health
🎯 Tips for Getting Hired
- Customize your resume: Tailor your skills and experience for NSW Health.
- Highlight administrative experience: Emphasize secretarial and diary management skills.
- Research the department: Understand the Renal Department operations.
- Prepare for scenario questions: Focus on patient communication and billing tasks.
📝 Interview Preparation Advice
Technical Preparation
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Review Medicare billing procedures.
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Practice hospital system software usage.
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Brush up on diary management tools.
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Update knowledge on healthcare billing protocols.
Behavioral Questions
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Describe a time you resolved scheduling conflicts.
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Explain handling confidential patient information.
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Discuss teamwork in a high-pressure environment.
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Detail a situation showing clear communication skills.