Administration Officer Outpatient Services Blac...

@ NSW Health

About the Role

Thrive in a fast-paced hospital outpatient environment as an Administration Officer Outpatient Services Blacktown & Mount Druitt. Be the friendly face greeting patients and visitors and join a supportive hospital admin team making a real difference every day.

Where You'll Be Working

At Blacktown Hospital, you will be part of a dynamic, welcoming team in one of Australia’s most culturally rich and rapidly growing communities. The role supports patients from Blacktown, Mount Druitt, and beyond as part of the Western Sydney Local Health District (WSLHD), guided by values of collaboration, openness, respect, and empowerment.

What You'll Be Doing

• Accurate data entry of clinic appointments into the iSoft Patient Management System (iPM).
• Maintaining filing systems and organising documentation for appointments.
• Managing Electronic Medicare Billing and Electronic Patient Flow system.
• Providing a frontline reception service for patients, visitors and staff.

Selection Criteria & Responsibilities

Applicants should have administration experience, competent IT skills including patient administration systems and Microsoft Office, excellent reception and customer service skills, strong communication abilities, teamwork orientation, and exceptional organisational skills. Professionalism in stressful situations and a commitment to development are essential.

Additional Information

This permanent full-time position is classified as Administration Officer Level 2 with remuneration between $64,046.06 - $66,170.25 per annum and 38 hours per week. Applicants should be Australian citizens or permanent residents. Car parking allocation at Blacktown Hospital is managed via a waitlist for new staff.

Key Skills/Competency

• Data Entry
• Patient Management
• Microsoft Office
• Reception
• Documentation
• Communication
• Organisational Skills
• Teamwork
• Customer Service
• Administrative Systems