Administration Officer Level 5
NSW Health
Job Overview
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Job Description
Administration Officer Level 5 at NSW Health
Employment Type: Permanent Part Time
Position Classification: Administrative Officer Level 5
Remuneration: $39.93 - $40.83 per hour plus Superannuation
Hours Per Week: 32
Requisition ID: REQ643085
Application Close: 3 March 2026
To be considered for this position you must be an employee of South Eastern Sydney Local Health District and its Affiliated Health Organisations.
REQ643085 - Administrative Officer Level 5
The Role
The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
To provide efficient and effective administration and leadership support to the Gastroenterology Department at St George Hospital. The role will possess expertise with regards to outpatient billing, information technology and clinical information management. Effective management and oversight over co-ordination of clinic bookings, documentation, data entry, report writing and filing. Facilitation of systems and processes across the department and supervision of Level 3 and Level 4 Administration staff with an emphasis on exceptional customer service providing a timely and efficient service to all key stakeholders.
Benefits
- Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
- Discounted gym memberships with a Fitness Passport.
- Employee Assistance Program (EAP) for employees and family members.
- Discounted Private Health Insurance.
Selection Criteria
- Demonstrated experience in a supervisory or management role
- Demonstrated high level organisational skills with the ability to prioritise with limited direction while carrying out a variety of functions which maybe complex in nature and require a high level of judgement and problem solving
- Ability to prioritise workload, delegate appropriately and ensure key timeframes are met
- Demonstrated knowledge in human resource management and leadership principles with a demonstrated ability to motivate and facilitate change within the workplace
- Excellent communication skills and superior customer service skills with the ability to effectively liaise with all facets of the multidisciplinary team
- Demonstrated knowledge of legislation and regulation surrounding outpatient medical practice including billing, confidentiality, medical record storage filing and duty of care
- Demonstrated computer skills with accurate data entry skills, hospital databases, including Microsoft office applications, electronic medical records (EMR) and IPIM’s
- Demonstrated ability to work autonomously and prioritise with limited direction.
Information for applicants
- An eligibility list may be created for future vacancies.
- Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
- Applicants will be assessed against the essential requirements and selection criteria contained within the position description.
- Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer.
- We do have an Aboriginal Employment Consultant that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website.
Key skills/competency
- Administration
- Leadership
- Supervision
- Outpatient Billing
- Clinical Information Management
- Clinic Bookings
- Data Entry
- Customer Service
- Problem Solving
- Microsoft Office
How to Get Hired at NSW Health
- Research NSW Health's culture: Study their mission, values (Collaboration, Openness, Respect, Empowerment), recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume & cover letter: Customize to highlight supervisory experience, high-level organizational skills, and leadership in healthcare administration, specifically addressing the Administration Officer Level 5 role at NSW Health.
- Address selection criteria meticulously: Provide concrete examples for each criterion, demonstrating your expertise in HR management, problem-solving, and managing complex administrative functions in a healthcare setting.
- Prepare for a values-based interview: Be ready to discuss how your experience aligns with NSW Health's CORE values and showcase your communication, customer service, and change facilitation skills.
- Showcase technical proficiency: Highlight your expertise with hospital databases, EMR, IPIM's, and Microsoft Office, emphasizing accurate data entry and clinical information management.
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