Associate Director Engineering Architecture
@ NSW Department of Customer Service

Sydney, New South Wales, Australia
A$149,739
On Site
Full Time
Posted 23 days ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXX******* @customerservice.nsw.gov.au
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Associate Director Engineering Architecture

The NSW Department of Customer Service is seeking an Associate Director Engineering Architecture to join the NSW Telco Authority in the Digital, Technology and Innovation Division. This role is key in shaping mission-critical public safety networks and ensuring reliable operation across NSW.

About the Role:

  • Strategic technical planning for public safety network improvements.
  • Leading and directing the engineering and architecture team.
  • Engaging with internal and external stakeholders for technical advice.
  • Identifying and mitigating engineering and project risks.
  • Contributing to significant strategic programs and projects.

Key Responsibilities:

  • Develop and implement technology strategy and architecture.
  • Guide design and effective delivery of large-scale projects.
  • Provide technical leadership and advice to diverse audiences.
  • Ensure alignment with cost-effective, efficient operations.
  • Lead teams with a focus on innovation and inclusion.

Essential Criteria:

  • Baseline Security Clearance (or ability to obtain within six months).
  • Proven leadership in engineering teams.
  • Significant experience in telecommunications network architecture.
  • Strong customer service and communication skills.
  • Experience in commercial procurement strategies.

Key skills/competency: Engineering, Architecture, Telecommunications, Leadership, Strategy, Public Safety, Procurement, Technical Planning, Stakeholder Engagement, Risk Mitigation

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How to Get Hired at NSW Department of Customer Service

🎯 Tips for Getting Hired

  • Customize your resume: Tailor your experience to telecom and engineering.
  • Highlight leadership: Emphasize strategic team management skills.
  • Research NSW Telco Authority: Understand their projects and mission.
  • Prepare for technical interviews: Be ready with network architecture examples.

📝 Interview Preparation Advice

Technical Preparation

Review telecom network standards.
Study public safety system designs.
Practice systems integration exercises.
Analyze cost-effective architecture strategies.

Behavioral Questions

Describe your leadership challenges.
Explain team conflict resolution.
Discuss stakeholder communication experiences.
Share a risk management example.

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