Sr IT Process Manager
Novo Nordisk · Ballerup Municipality, Capital Region of Denmark, Denmark
- On site
- Full-time
- DKK 850,000 / year
- Ballerup Municipality, Capital Region of Denmark, Denmark
Job highlights
- Lead IT process optimization and governance globally.
- Focus on IT security frameworks and compliance.
- Collaborate with IT and business stakeholders.
- Drive automation and change management initiatives.
- Contribute to life-changing treatments for patients.
About the role
About the Role
As Senior IT Process Manager, you'll drive the optimization and governance of critical IT processes that enable Novo Nordisk's digital transformation. You'll be instrumental in ensuring our IT operations run efficiently, securely, and in alignment with business objectives across our global organization.
Your Key Responsibilities Will Include
- Leading the design, implementation, and continuous improvement of IT service management processes with a specific focus on IT security aligned with industry frameworks (ISO 27005, ISO27001/27002 or similar).
- Establishing and maintaining process governance, including KPIs, metrics, and reporting mechanisms to drive performance excellence.
- Collaborating with cross-functional IT teams and business stakeholders to identify process gaps and implement scalable solutions.
- Managing process documentation, standards, and best practices to ensure consistency across global IT operations.
- Driving automation initiatives that enhance efficiency and reduce manual interventions in IT workflows.
- Leading change management activities to ensure successful adoption of new or optimized processes.
- Ensuring compliance with regulatory requirements, quality standards, and information security policies.
Your New Department
Within Enterprise IT & Quality, our IT Process Management team acts as the guardian of operational excellence. We establish the frameworks and governance that enable thousands of IT professionals globally to deliver reliable, secure, and efficient services. Your work will directly contribute to ensuring our digital infrastructure supports groundbreaking research, manufacturing, and patient care.
Your Skills & Qualifications
We're looking for an experienced IT process professional who thrives in complex, global environments and can balance strategic thinking with hands-on execution. You'll bring:
- 7+ years of experience in IT process management, IT service management, or similar roles within large, complex organizations.
- In-depth knowledge of security process frameworks such as ISO27005, ISO27001/27002, NIST SP 800-53 and OSCAL, with proven ability to adapt them to organizational needs.
- Strong track record of leading process improvement initiatives that deliver measurable business value.
- Experience working in highly regulated industries (pharmaceutical, healthcare, financial services, or similar) is highly valued.
- Excellent stakeholder management and communication skills, with ability to influence at all organizational levels.
- Analytical mindset with proficiency in process modeling tools and data-driven decision making.
- Bachelor's or Master's degree in IT, Business Administration, Engineering, or related field.
- Relevant certifications (ISO27001) are advantageous.
- Fluency in English; additional languages are a plus.
Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. As we continue our digital transformation journey, you'll find exciting opportunities to grow your expertise while working alongside talented colleagues who share your passion for excellence. When you join us, you're not just optimizing processes – you're enabling innovations that span generations.
What We Offer
At Novo Nordisk, you’ll join a global healthcare company with a unique culture and strong results. We offer continuous learning, career development, and benefits tailored to your life and career stage.
Salary
For this role, the Annual Base Salary ranges from 742,600.00DKK to 1,091,600.00DKK, corresponding to the level of the position.
The placement within the salary range will be assessed during the recruitment process based on the candidate’s skills, competencies, knowledge, and relevant experience.
Incentives and Benefits: The salary package may include short-term and/or long-term incentives as well as other employee benefits based on position level, location, functional area and relevant market benchmarks.
Key skills/competency
- IT Process Management
- IT Service Management
- IT Security Frameworks
- ISO 27001/27002/27005
- NIST SP 800-53
- OSCAL
- Process Improvement
- Stakeholder Management
- Change Management
- Regulatory Compliance
Skills & topics
- IT Process Manager
- ITSM
- IT Governance
- ISO 27001
- Information Security
- Process Improvement
- Change Management
- Denmark
- Pharmaceutical
- Healthcare IT
How to get hired
- Tailor your resume: Highlight your 7+ years of IT process management experience and knowledge of security frameworks like ISO 27001/27002.
- Showcase your impact: Quantify your achievements in process improvement and successful stakeholder management in regulated industries.
- Prepare for interviews: Be ready to discuss your experience with ISO 27005, NIST SP 800-53, and process modeling tools.
- Demonstrate global awareness: Emphasize your ability to work in complex, international environments and drive change.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the Senior IT Process Manager role at Novo Nordisk in the Greater Copenhagen Area?
- The Annual Base Salary for the Senior IT Process Manager role at Novo Nordisk in the Greater Copenhagen Area ranges from 742,600.00 DKK to 1,091,600.00 DKK. The exact placement within this range will be determined during the recruitment process based on your skills, competencies, knowledge, and relevant experience.
- What are the key IT security frameworks required for the Senior IT Process Manager position at Novo Nordisk?
- For the Senior IT Process Manager position at Novo Nordisk, in-depth knowledge of security process frameworks such as ISO 27005, ISO 27001/27002, NIST SP 800-53, and OSCAL is required. Proven ability to adapt these frameworks to organizational needs is also crucial.
- Does Novo Nordisk offer continuous learning and career development for its employees?
- Yes, Novo Nordisk emphasizes continuous learning and career development. The company offers benefits tailored to your life and career stage, and as a Senior IT Process Manager, you'll find exciting opportunities to grow your expertise while working alongside talented colleagues.
- What is the deadline to apply for the Senior IT Process Manager job at Novo Nordisk?
- The deadline to apply for the Senior IT Process Manager position at Novo Nordisk is May 14, 2026.
- What kind of experience is highly valued for the Senior IT Process Manager role at Novo Nordisk?
- Experience working in highly regulated industries such as pharmaceutical, healthcare, financial services, or similar is highly valued for the Senior IT Process Manager role at Novo Nordisk. Additionally, 7+ years of experience in IT process management or IT service management within large, complex organizations is sought.
- Is fluency in English a requirement for the Senior IT Process Manager position?
- Yes, fluency in English is a requirement for the Senior IT Process Manager position at Novo Nordisk. Additional languages are considered a plus.
- What educational background is preferred for the Senior IT Process Manager role?
- A Bachelor's or Master's degree in IT, Business Administration, Engineering, or a related field is preferred for the Senior IT Process Manager role at Novo Nordisk. Relevant certifications, such as ISO 27001, are also advantageous.