Want to get hired at Nottingham Trent University?
Information Assistant
Nottingham Trent University
Original Job Summary
About the Role
This Information Assistant role at Nottingham Trent University is not about merely checking and sorting books. You will provide essential support to library customers and learning resource users through face-to-face, telephone, and online enquiries.
You will assist customers with online access, software usage, and direct specialist enquiries to the appropriate teams. The work schedule varies, including Saturdays, Sundays, weeknight shifts, and occasional summer sessions.
What You'll Bring
You must have excellent customer service skills, confidence in using IT systems, and experience supporting customers in busy environments.
About Nottingham Trent University
Nottingham Trent University is recognized for its innovation and inclusivity. The library services are at the core of supporting independent learning and research. Teamwork and collaboration shape the work environment, where your input will help improve services.
Key skills/competency
- Customer Service
- IT Systems
- Enquiry Handling
- Support
- Communication
- Time Management
- Problem Solving
- Adaptability
- Teamwork
- Library Operations
How to Get Hired at Nottingham Trent University
🎯 Tips for Getting Hired
- Research NTU's culture: Study their mission and values on official pages.
- Customize your resume: Highlight customer service and IT skills.
- Showcase real experience: Emphasize support in busy settings.
- Prepare for interviews: Focus on practical problem solving examples.