Solutions Engineer

About Notion

Notion helps you build beautiful tools for your life's work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays, and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

About The Solutions Engineer Role

The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As an early member of the Solutions Engineering team, you will:

• Partner with members of the sales org on customer engagements with prospective and existing customers
• Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
• Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
• Showcase custom solutions with Notion based on deep understanding of Notion’s ability to support customer workflows and integrated applications as part of the pre-sales process
• Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
• Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
• Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
• Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners

What You'll Achieve as a Solutions Engineer

• Serve as the customer's technical advisor: You'll help customers craft Notion to serve their specific business needs and explore new workflows and use cases.
• Meaningfully shape our future product and messaging: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
• Help build the foundations of Solutions Engineering at Notion: As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions.
• Join a fantastic team at a magical time: Notion has over 100 million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
• Represent Notion at events: You'll be the face of Notion at industry conferences, trade shows, and customer events. You'll present our product vision and showcase its features, helping to build trust and strong relationships with both prospective and existing customers.
• Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.

Skills You'll Need To Bring

• 4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
• You’re able to understand and explain how APIs can be used to support advanced customer workflows
• You have experience working with third-party integrations for IdP/SSO, DLP or SIEM platforms
• You have strong project management experience and have managed complex projects to completion
• You have a growth mindset and thrive in the building stage of a nascent team
• You’re highly adaptable, easily acclimating to a rapidly changing business and industry

Nice To Haves

• You've been a first or early hire at a fast-growing startup before
• You have experience using Notion
• You have coding experience that would enable you to write basic scripts using the Notion API
• You have experience using with and designing relational databases
• You have team leading experience working with cross-functional team

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

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Key skills/competency

• Solutions Engineering
• Technical Sales
• Pre-sales Consulting
• API Integration
• Project Management
• Customer Engagement
• Product Feedback
• Technical Documentation
• SaaS Platform
• Relational Databases