Security Officer for Northwood Club
Northwood Club · Dallas, TX
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- On site
- Full-time
- $45,000 / year
- Dallas, TX
Job highlights
- Ensure club property and people safety.
- Monitor entrances and verify all visitors.
- Patrol grounds and respond to alarms.
- Enforce club rules and assist guests.
- Work evenings, weekends, and holidays.
About the role
About Northwood Club
Northwood Club, established in 1946, is a prestigious country club renowned for hosting the 1952 Golf U.S. Open. Our beautifully renovated PGA Championship Golf Course was named #1 Best Golf Course Renovation in Avid Golfer Magazine for 2019. We have been rated the overall best country club in Avid Golfer from 2022 - 2024 and hold a Distinguished Clubs of the World Emerald Designation for outstanding member service. Northwood Club offers a family-oriented environment with friendly members, great staff, and an amazing landscape.
Job Summary
Northwood Club is seeking a full-time Security Officer to ensure the security and safety of people and property. The role involves enforcing club rules, policies, and regulations. This position requires availability to work evenings, weekends, and holidays, and the ability to complete or possess CPR & First Aid Certification.
Essential Duties
- Serve as the visual point of contact for everyone entering and exiting club property.
- Verify incoming traffic, alert staff to deliveries and guests, and direct guests and vendors to parking areas.
- Authenticate members and employees entering the property.
- Document guests in the guest log.
- Patrol property, checking for suspicious activity, persons, or safety/fire hazards.
- Investigate and report hazards or unusual circumstances to management.
- Observe activity and traffic to enforce club rules and regulations, alerting visitors of infractions.
- Assist persons on property with directions or club information.
- Respond to alarms and dispatched calls, determining appropriate actions.
- Adhere to the club's emergency response manual and security procedures.
- Submit daily incident reports at the end of each shift.
- Patrol property using a golf cart to ensure all facilities are secure.
- Patrol and secure off-site parking lots as needed.
- Complete opening and closing procedures as trained.
- Maintain flexibility to take on new tasks as directed.
- Incorporate safe work practices into job performance.
- Operate and drive a golf cart.
- Comply with all safety policies, federal laws, OSHA, and EPA regulations.
- Attend staff meetings as required.
Basic Requirements
- Ability to work evenings, weekends, and holidays.
- Ability to stand and walk for extended periods.
- Ability to bend, reach, or lift 20-30 lbs.
- Ability to operate computers or computerized equipment.
- Willingness to work extended hours outdoors in various weather conditions.
- Adherence to a specific appearance and dress code; professional conduct at all times.
This job description is not an exclusive or exhaustive list of all job functions.
Key Skills/Competency
- Security Officer
- Property Patrol
- Access Control
- Incident Reporting
- Emergency Response
- Club Rules Enforcement
- Customer Service
- Observation Skills
- Golf Cart Operation
- Safety Procedures
Skills & topics
- Security Officer
- Club Security
- Property Patrol
- Access Control
- Loss Prevention
- Safety Officer
- Event Security
- Customer Service
- Enforcement
- Surveillance
How to get hired
- Tailor your resume: Highlight security experience, customer service skills, and availability for nights/weekends.
- Emphasize certifications: Clearly list CPR, First Aid, or any other relevant security certifications.
- Showcase professionalism: Mention experience with enforcing rules and maintaining a professional appearance.
- Highlight adaptability: Reference willingness to work varied hours and outdoor conditions.
- Prepare for interview: Be ready to discuss scenarios requiring judgment and adherence to policies.
Technical preparation
Familiarize yourself with security patrol techniques.,Practice operating a golf cart safely.,Review basic first aid and CPR knowledge.,Understand incident reporting documentation.
Behavioral questions
Describe a time you handled a suspicious situation.,How would you enforce rules politely?,How do you handle working long shifts?,How would you assist a distressed member?
Frequently asked questions
- What are the specific hours for the Security Officer position at Northwood Club?
- The Security Officer position at Northwood Club requires availability to work evenings, weekends, and holidays. Specific shift details will be discussed during the interview process, but flexibility is key due to the nature of security operations.
- Does Northwood Club offer CPR and First Aid certifications for Security Officers?
- The role requires the ability to complete or possess CPR & First Aid Certification. While not explicitly stated if the club offers training, candidates should be prepared to obtain or already have these certifications.
- What kind of physical demands are involved in the Security Officer role at Northwood Club?
- The Security Officer role involves standing and walking for extended periods, bending, reaching, and lifting 20-30 lbs. You will also work extended hours outdoors in various weather conditions and need to operate a golf cart.
- How important is customer service for a Security Officer at Northwood Club?
- Customer service is crucial. The Security Officer assists persons on property needing directions or club information and must conduct themselves professionally at all times, contributing to the family-oriented environment.
- What is the dress code for the Security Officer position at Northwood Club?
- The position requires adherence to a specific appearance and dress code, and candidates must maintain a professional manner at all times. Details on the specific dress code will be provided during the hiring process.
- What are the consequences of not adhering to Club rules and regulations as a Security Officer?
- As a Security Officer, a primary duty is to enforce Club rules, policies, and regulations. Failure to do so could result in disciplinary action, up to and including termination, as it directly impacts your job responsibilities.
- Can a Security Officer at Northwood Club bring their own security equipment?
- The job description does not specify whether employees can bring their own equipment. All security equipment and tools are typically provided by the employer to ensure consistency and compliance with club policies and safety regulations.
- How does Northwood Club handle security incidents or emergencies?
- Security Officers must know the club's emergency response manual and procedures for all emergency situations. They are responsible for responding to alarms, investigating incidents, and reporting hazards to management.