System Integration Analyst II, EPIC PB Resolute @ Northwestern Memorial Healthcare
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Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. Our patient-first approach sets us apart as a leader in the healthcare industry. We offer competitive benefits including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.
Job Description
The System Integration Analyst II, EPIC PB Resolute plays a key role in ensuring accurate processing of patient charges and optimal utilization of our electronic medical records system. The role supports revenue cycle functions and system technologies used by the PB Coding department. This position involves collaboration across business owners, clinical leadership, IT, and finance to resolve system and user issues, manage system upgrades, and develop efficient workflows.
- Partner with revenue cycle teams and IT to diagnose issues.
- Submit, track, and implement system enhancements and upgrades.
- Develop workflows, claim scrub edits, and reporting dashboards.
- Configure Epic system settings and maintain quality metrics.
- Mentor team members and support cross-department projects.
Qualifications
Required: Bachelor's degree with relevant experience, minimum 5 years in healthcare/business/IT operations, Epic certification in at least one module, proficient in Microsoft Office, project management experience, and experience with physician coding or Epic Resolute Billing. Excellent communication, organizational, and problem-solving skills are required.
Preferred: Experience with EPIC (Resolute Professional Billing System), RHIA/RHIT/CPC/CCS certifications.
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer. We do not discriminate based on any protected status.
Benefits
A wide range of benefits are offered that support physical, emotional, and financial well-being. Visit our Benefits section to learn more.
Key skills/competency
System Integration Analyst II, Epic, Revenue Cycle, Workflow, Analysis, Healthcare, IT Operations, Project Management, Reporting, Mentorship
How to Get Hired at Northwestern Memorial Healthcare
🎯 Tips for Getting Hired
- Customize your resume: Tailor your healthcare and IT experience.
- Highlight Epic expertise: Emphasize your certification and system work.
- Prepare for interviews: Review revenue cycle and workflow case studies.
- Show project management: Detail relevant projects and solutions.