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Senior Patient Access Services Representative
Northwell Health
Lake Success, NYOn Site
Original Job Summary
Overview
The Senior Patient Access Services Representative supports inpatient and outpatient access to medical services with registration, insurance verification, scheduling, and billing duties.
Key Responsibilities
Perform admissions, registration, and scheduling activities. Obtain necessary demographic and insurance information and enter data. Verify insurance coverage and document authorization approvals or denials. Financially screen self-pay patients and counsel regarding financial assistance. Collect payments and support billing, receivables, and related functions. Train new employees as instructed.
Job Requirements
High School Diploma or equivalent with 3-5 years of relevant experience required.
Key skills/competency
- Registration
- Insurance Verification
- Scheduling
- Billing
- Patient Counseling
- Data Entry
- Financial Screening
- Training
- Communication
- Medical Services
How to Get Hired at Northwell Health
🎯 Tips for Getting Hired
- Research Northwell Health: Understand their healthcare services and culture.
- Tailor your resume: Highlight patient access and billing experience.
- Show relevant skills: Emphasize registration and insurance expertise.
- Prepare for behavioral interviews: Practice patient scenario questions.
📝 Interview Preparation Advice
Technical Preparation
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Review patient registration software functionalities.
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Familiarize with insurance verification systems.
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Understand billing and scheduling software.
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Practice data entry and reporting skills.
Behavioral Questions
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Describe a time you managed high-pressure tasks.
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Explain a challenging patient interaction experience.
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Discuss how you train new team members.
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Share how you maintain data accuracy.