Enterprise Automation & AI Program Manager
Northside Hospital · Atlanta, GA
- On site
- Full-time
- $130,000 / year
- Atlanta, GA
Job highlights
- Lead automation and AI strategy for Northside Hospital.
- Identify and implement process improvements.
- Drive operational efficiency and cost reduction.
- Partner with clinical and operational leaders.
- Requires strong healthcare operations knowledge.
About the role
Enterprise Automation & AI Program Manager
Northside Hospital is seeking an Enterprise Automation & AI Program Manager to define, advance, and manage the automation and artificial intelligence strategy for the organization. This role is crucial for identifying opportunities to streamline operations, reduce manual effort, and lower costs through the application of intelligent automation solutions. The Program Manager will partner with operational and clinical leaders to analyze inefficient processes, redesign workflows, and champion initiatives that deliver measurable value.
Primary Duties And Responsibilities
- Creates and maintains the Automation & AI Strategy and Roadmap for Northside Hospital.
- Identifies operational processes suitable for automation, AI augmentation, or workflow redesign.
- Benchmarks AI opportunities in healthcare to improve efficiency and reduce expenses.
- Partners with departments to transform manual workflows using automation technology.
- Conducts assessments of automation and AI opportunities; recommends prioritized initiatives based on quantifiable value.
- Sponsors automation initiatives that improve operational efficiency, reduce cost, and eliminate manual or repetitive tasks.
- Maintains awareness of current automation and AI technologies, trends, and platform capabilities.
- Mobilizes approved initiatives through existing program delivery structures and collaborates with project teams throughout execution.
Knowledge Skills And Abilities/License Or Certification Required
- Bachelor’s degree in Engineering, Information Systems, Business, Computer Science, or related technical field. (Equivalent experience may substitute.)
- Strong knowledge of automation tools, AI/ML platforms, workflow tools, RPA technology, and data analytics concepts.
- Ability to communicate effectively with executives, operational leaders, and technical teams.
- Strong understanding of business process improvement methodologies.
- Ability to analyze workflows and identify automation opportunities with measurable outcomes.
- Expert knowledge of hospital operations.
Preferred Qualifications
- Master’s degree in Engineering, Information Systems, Business, or related field.
- Five (5) years of experience in automation, AI, process engineering, or related technology fields.
- Certifications in automation platforms (UiPath, Automation Anywhere, Power Automate), AI/ML, or process improvement (Lean, Six Sigma).
- Experience working in a healthcare environment.
- Excellent analytical, communication, and customer service skills.
- Experience leading cross-functional automation initiatives.
- Project lead or coordination experience.
Key skills/competency
- Automation Strategy
- AI Implementation
- Healthcare Operations
- Process Improvement
- Workflow Redesign
- RPA Technology
- Data Analytics
- Business Process Management
- Cross-functional Leadership
- Program Management
Skills & topics
- Automation
- Artificial Intelligence
- Program Manager
- Healthcare
- AI
- RPA
- Process Improvement
- Workflow Automation
- Strategy
- Operations
How to get hired
- Tailor your resume: Highlight experience with automation tools, AI/ML platforms, and business process improvement methodologies, specifically mentioning healthcare operations if applicable.
- Showcase relevant skills: Emphasize your ability to analyze workflows, communicate with executives, and manage cross-functional initiatives in your application.
- Prepare for interviews: Be ready to discuss your experience with RPA, AI strategy development, and how you've driven measurable value in previous roles, especially in healthcare.
- Demonstrate understanding: Research Northside Hospital's commitment to innovation and how automation and AI can align with their mission.
Technical preparation
Study RPA and AI/ML platform capabilities.,Review business process improvement methodologies.,Understand healthcare operations workflows.,Practice analyzing processes for automation.
Behavioral questions
Describe a complex process you automated.,How do you influence stakeholders?,Tell me about driving value.,How do you stay updated on tech?
Frequently asked questions
- What are the key technical skills required for the Enterprise Automation & AI Program Manager role at Northside Hospital?
- The Enterprise Automation & AI Program Manager role at Northside Hospital requires strong knowledge of automation tools, AI/ML platforms, workflow tools, RPA technology, and data analytics concepts. Experience with business process improvement methodologies and hospital operations is also essential.
- Is a Master's degree required for the Enterprise Automation & AI Program Manager position at Northside Hospital?
- A Master's degree is preferred for the Enterprise Automation & AI Program Manager role at Northside Hospital, but a Bachelor's degree in a relevant field, or equivalent experience, is the minimum requirement. Five years of experience in automation, AI, or process engineering is also preferred.
- What type of experience is most valuable for the Enterprise Automation & AI Program Manager role at Northside Hospital?
- Experience in automation, AI, process engineering, or related technology fields is highly valued. Specifically, experience working in a healthcare environment and leading cross-functional automation initiatives, along with project lead or coordination experience, would be very beneficial for this role at Northside Hospital.
- How does Northside Hospital utilize automation and AI within its operations?
- Northside Hospital utilizes automation and AI to streamline operations, reduce manual effort, and lower costs. This includes identifying and transforming manual workflows, analyzing inefficient processes, and implementing AI augmentation to improve efficiency and reduce expenses within their healthcare setting.
- What are the expected outcomes of the Enterprise Automation & AI Program Manager role at Northside Hospital?
- The expected outcomes for the Enterprise Automation & AI Program Manager at Northside Hospital include creating and maintaining a clear strategy and roadmap, recommending prioritized initiatives based on quantifiable value, and sponsoring initiatives that improve operational efficiency, reduce costs, and eliminate repetitive tasks.