Referral Management and Early Response Coordinator
Northern Sydney Local Health District · St Leonards, New South Wales, Australia
- On site
- Full-time
- A$126,000 / year
- St Leonards, New South Wales, Australia
Job highlights
- Lead clinical intake for sensitive services.
- Triage and counsel clients affected by trauma.
- Collaborate with multiple health services.
- Build referral relationships with external agencies.
- Requires specific clinical qualifications and experience.
About the role
Referral Management and Early Response Coordinator
Northern Sydney Local Health District is seeking a dedicated professional to provide senior clinical expertise in referral triage and early response to violence, abuse, and neglect.
About the Role
The PARVAN Referral Management and Early Response Service Coordinators will lead and oversee the establishment and provision of a high-quality clinical intake service. This includes consultation to health and other stakeholders, assessment, triage, and brief specialist counselling interventions for clients needing access to the Sexual Assault Service (SAS), Safe Wayz Program, Domestic Violence Service, and the Child Protection Counselling Service (CPCS). The Coordinators will collaborate with SAS and CPCS psychosocial leads to ensure a comprehensive
Skills & topics
- Referral Management
- Early Response
- Coordinator
- Clinical Intake
- Violence Abuse Neglect
- Social Work
- Psychology
- Counselling
- Case Management
- Crisis Intervention
- NSW Health
- Healthcare
How to get hired
- Tailor your resume: Highlight experience in case management, crisis intervention, and psychosocial assessments for victims of violence, abuse, and neglect. Emphasize your understanding of trauma and integrated working models.
- Craft a compelling cover letter: Clearly articulate your advanced knowledge and extensive experience, showcasing your interpersonal, communication, and decision-making skills in complex situations.
- Prepare for screening: Be ready to undergo mandatory immunisation and screening as per NSW Health policies, including completing the OASV Undertaking/ Declaration Form and TB Assessment Tool.
- Demonstrate understanding: Show a deep comprehension of the dynamics of sexual assault, physical abuse, neglect, and domestic violence, and your commitment to trauma-informed care.
- Highlight leadership: If applicable, emphasize any experience in leading or coordinating services, particularly in a clinical intake or early response capacity.
Technical preparation
Master advanced case management techniques.,Practice crisis intervention protocols.,Develop psychosocial assessment skills.,Understand trauma-informed care principles.
Behavioral questions
How do you handle emotionally charged situations?,Describe experience with complex client issues.,How do you build relationships with external services?,What is your approach to referral triage?
Frequently asked questions
- What are the primary responsibilities of the Referral Management and Early Response Coordinator at Northern Sydney Local Health District?
- The Referral Management and Early Response Coordinator will lead and oversee the establishment and provision of a high-quality clinical intake service. This involves consultation, assessment, triage, and brief specialist counselling for clients accessing services related to sexual assault, domestic violence, and child protection. You will also build relationships with external services to ensure appropriate referrals into the PARVAN Services.
- What qualifications are required for the Referral Management and Early Response Coordinator role?
- For Social Worker candidates, tertiary qualifications in Social Work and eligibility for the AASW are required, along with postgraduate experience at a minimum of Level 2. For Senior Psychologists, a current AHPRA Registration and at least one year of experience at 9th Year of service are necessary. A current, unrestricted NSW Driver's Licence and willingness to travel and be on call are also essential.
- How does Northern Sydney Local Health District support Aboriginal and/or Torres Strait Islander candidates for this role?
- Northern Sydney Local Health District strongly encourages people of Aboriginal and/or Torres Strait Islander background to apply for this position. They are committed to fostering a diverse and inclusive workforce.
- What specific clinical expertise is needed for the Referral Management and Early Response Coordinator position?
- Candidates must possess demonstrated advanced knowledge and extensive experience in case management, crisis and counselling interventions, and psychosocial assessments specifically for victims of violence, abuse, and neglect. A strong understanding of the dynamics of sexual assault, physical abuse, neglect, and domestic violence is also crucial.
- What is the work arrangement and location for the Referral Management and Early Response Coordinator role?
- This is a Permanent Full Time position requiring 38 hours per week. The role is based at the RMER and DFV service, PARVAN, St Leonards CHC in Sydney, NSW. While based at St Leonards, willingness to travel for work and be on call is a requirement.
- Are there any specific health requirements for this role at NSW Health?
- Yes, this is a NSW Health Category A position. You will be required to undergo specific immunisation and screening for certain diseases, as outlined in the NSW Health OASV Policy. This includes completing an OASV Undertaking/ Declaration Form and a TB Assessment Tool.