Product Owner

About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.

Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients:

• Citeline – accelerate the drug development cycle
• Evaluate – bring the right drugs to market
• MMIT – identify barrier to patient access
• Panalgo – turn data into insight faster
• The Dedham Group – think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics.

As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

Description

Norstella is seeking a skilled and dynamic Technical Product Owner with a background in Market Access to join our team. As a Technical Product Owner, you will play a crucial role in driving the development and success of our innovative internal platforms and solutions. You will collaborate closely with cross-functional teams and stakeholders to ensure the successful delivery of these solutions.

MMIT, a Norstella company, is focused on solving the “what and why” of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT’s expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions.

Responsibilities:

• Manage the product backlog and prioritize features based on business value, customer needs, and market trends.
• Define, refine, and communicate product vision, goals, and user stories to the development team and stakeholders.
• Collaborate closely with the development team to translate requirements into actionable tasks and ensure timely delivery of high-quality products.
• Work closely with stakeholders to gather requirements, address concerns, and ensure alignment on product strategy and roadmap.
• Facilitate agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Serve as the primary point of contact for platform-related questions, issues, and updates from stakeholders.
• Maintain a deep understanding of the market, industry regulations, and market access challenges to inform decision-making.
• Collaborate with the UX/UI design team to create intuitive and user-friendly product interfaces.
• Ensure effective communication and collaboration across all levels of the organization, including technical and non-technical stakeholders.

Requirements:

• Minimum 5 years of experience as a Technical Product Owner or similar role, preferably in the healthcare or pharmaceutical industry.
• Proven experience in managing product backlogs, defining user stories, and prioritizing features.
• Strong understanding of agile methodologies (Scrum, Kanban, etc.) and ability to apply agile principles in a fast-paced development environment.
• Hands-on experience using standard database management systems (Relational/NoSQL) for self-discovery of data and problem-solving.
• Experience integrating data between systems; including knowledge of data mapping, transformation rules and managing data quality.
• Excellent communication, presentation, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Exceptional problem-solving skills and ability to make data-driven decisions.
• Proficient in using project management and collaboration tools (e.g., JIRA, Confluence, Trello) to manage product development processes.
• Bachelor's degree in a relevant field, such as Computer Science, Information Systems, or a related discipline.

Preferred:

• Background in Market Access within the healthcare or pharmaceutical industry.
• Previous software development experience.
• Experience designing or working with APIs, including defining requirements, managing integrations, and collaborating with engineering teams to enable seamless data exchange.
• Background supporting or enhancing client-facing configuration capabilities, such as user permissions, workflow setup, custom settings, or configurable product modules.
• Experience working with diverse stakeholders, including healthcare providers, payers, and regulatory bodies.

At Norstella, we value innovation, collaboration, and a passion for making a positive impact in the healthcare industry. If you are a motivated and results-oriented Product Owner with a background in Market Access, we invite you to join our talented team and contribute to our mission of improving patient access to quality healthcare solutions.

Our guiding principles for success at Norstella

1. Bold, Passionate, Mission-First
   We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
2. Integrity, Truth, Reality
   We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
3. Kindness, Empathy, Grace
   We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
4. Resilience, Mettle, Perseverance
   We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
5. Humility, Gratitude, Learning
   We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Benefits

• Health Insurance
• Provident Fund
• Reimbursement of Certification Expenses
• Gratuity
• 24x7 Health Desk

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

Key skills/competency

• Product Owner
• Market Access
• Agile Methodologies
• Product Backlog Management
• User Stories
• Data Integration
• Database Management
• Stakeholder Management
• Healthcare Industry
• API Design