Executive Assistant
Norfolk and Norwich University Hospitals NHS Foundation Trust · Colney, England, United Kingdom
- On site
- Internship
- £30,000 / year
- Colney, England, United Kingdom
Job highlights
- Support Group CEO and Chair in fast-paced role.
- Manage complex diaries, meetings, and correspondence.
- Handle confidential information with discretion.
- Make key decisions impacting senior leadership.
- Join a people-focused NHS foundation trust.
About the role
Executive Assistant - Group Office
We are seeking an organised and proactive Executive Assistant to join the Group Office at Norfolk and Waveney University Hospital Group. This pivotal role provides high-level administrative and secretarial support to the Group Chief Executive and the Group Chair, ensuring their effectiveness in focusing on strategic priorities.
Key Responsibilities:
- Manage complex and competing priorities, offering end-to-end support for the Group Chief Executive and Group Chair.
- Proactively manage multiple diaries, organise meetings and events, and ensure timely preparation of agendas, papers, and briefing packs.
- Take accurate minutes, track action items to deadlines, and draft/quality-assure correspondence and briefings.
- Serve as a first point of contact for internal and external enquiries with discretion and initiative.
- Produce high-quality documents and presentations to corporate standards.
- Support discrete projects as required.
Decision Making:
- Prioritise and reshape diaries and meeting requests based on urgency, strategic importance, and stakeholder considerations.
- Determine necessary information for senior leader briefings and chase contributions to meet deadlines.
- Resolve routine enquiries and issues on behalf of senior leaders, escalating only when appropriate.
About Norfolk & Waveney University Hospitals Group (NWUHG):
The newly formed NWUHG is dedicated to placing people and culture at the heart of its transformation. By working as a unified system, the Group is enhancing workforce development, improving staff experience, and fostering consistent, supportive leadership across its three hospitals. This approach facilitates better training, improved well-being support, and a stronger culture rooted in compassion, flexibility, and continuous learning. This focus also supports national priorities, ensuring a skilled and adaptable workforce ready for future care models, and strengthens NWUHG's overall performance through improved quality, resilience, and sustainability.
Employee Benefits:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted Gym memberships
- Generous pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service
- Free 24 hour confidential counselling support
- On-site Nursery
- On-site cafes with staff discounts
- Support in career development
- Flexible staff bank
- Salary sacrifice schemes (lease cars, Cycle to Work, home electronics)
Contact Information:
For further details or informal visits, please contact:
Name: Rees Millbourne
Job title: Group Chief of Staff
Email: Rees.Millbourne@nnuh.nhs.uk
Telephone: 01603 287454
Key skills/competency:
- Executive Assistant
- Administrative Support
- Diary Management
- Meeting Coordination
- Minute Taking
- Correspondence Drafting
- Confidentiality
- Discretion
- Initiative
- Organisational Skills
Skills & topics
- Executive Assistant
- Administrative Assistant
- Personal Assistant
- Chief of Staff
- NHS
- Healthcare Administration
- Diary Management
- Meeting Coordination
- Confidentiality
- Organisational Skills
- Proactive
- Discretion
- Norfolk
- University Hospitals
How to get hired
- Tailor your resume: Highlight experience with diary management, minute-taking, and handling confidential information relevant to the Executive Assistant role.
- Address core competencies: Emphasize your organisational skills, proactivity, sound judgment, and ability to manage competing demands in your application.
- Showcase discretion and initiative: Provide examples of how you have handled sensitive information and independently resolved issues in previous roles.
- Research the Trust: Understand the mission and values of Norfolk and Norwich University Hospitals NHS Foundation Trust and the NWUHG, and articulate how you align with them.
- Prepare for interview: Be ready to discuss your experience in supporting senior executives and how you would prioritise tasks and manage stakeholder relationships.
Technical preparation
Master calendar management software.,Practice professional minute-taking techniques.,Familiarize with document formatting standards.,Review NHS communication protocols.
Behavioral questions
Describe managing conflicting priorities.,How do you handle sensitive information?,Give an example of using initiative.,How do you ensure meeting accuracy?
Frequently asked questions
- What are the primary responsibilities of an Executive Assistant at Norfolk and Norwich University Hospitals NHS Foundation Trust?
- As an Executive Assistant at Norfolk and Norwich University Hospitals NHS Foundation Trust, your primary responsibilities will include providing high-level administrative and secretarial support to the Group Chief Executive and Group Chair. This involves managing complex diaries, organising meetings and events, preparing agendas and briefing packs, taking minutes, drafting correspondence, and acting as a first point of contact for enquiries. You will also be responsible for producing high-quality documents and presentations and supporting discrete projects.
- What skills are most important for an Executive Assistant role at NWUHG?
- The most important skills for this Executive Assistant role include exceptional organisational abilities, proactivity, sound judgment, and the capacity to handle confidential information with discretion. You should be adept at managing competing demands calmly, demonstrating initiative, and building positive relationships. Strong minute-taking, correspondence drafting, and document production skills are also crucial.
- Can you provide examples of decisions an Executive Assistant might make in this role?
- Yes, an Executive Assistant in this role might make decisions such as prioritising and reshaping diaries based on urgency and strategic importance, determining the necessary information for senior leader briefings, and resolving routine enquiries on behalf of senior leaders before escalating complex issues.
- What kind of work environment can I expect at Norfolk and Waveney University Hospitals Group?
- You can expect a dynamic and fast-paced environment within the newly formed Norfolk & Waveney University Hospitals Group (NWUHG). The Group is focused on placing people and culture at the heart of its transformation, fostering a supportive atmosphere with a commitment to workforce development, staff experience, and consistent leadership across its hospitals. The culture is rooted in compassion, flexibility, and continuous learning.
- What benefits are offered to staff at NWUHG?
- NWUHG offers a comprehensive range of benefits, including flexible working hours, a fast-track staff physiotherapy service, a multi-faith prayer room, discounted gym memberships, a generous pension scheme, and ample annual leave. Additional perks include access to Wagestream, free Park & Ride, confidential counselling support, on-site nursery and cafes, career development support, a flexible staff bank, and various salary sacrifice schemes.