Solutions Engineer
Nooks
Job Overview
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Job Description
About Nooks.ai
Nooks is the AI Sales Assistant Platform (ASAP) that automates busywork so reps can focus on selling and generate more sales pipeline. Trusted by sales teams at Hubspot, Rippling, and many others, Nooks has helped thousands of sales reps hit quota and saved customers hundreds of thousands of hours.
About the Role
As our 2nd Solutions Engineer, you will be the technical co-pilot to our Account Executives. You will support a high-velocity sales motion in our Mid-Market and Commercial segments by ensuring prospects enjoy a seamless, value-driven evaluation of the Nooks platform.
What You’ll Do
- Partner with Account Executives to run technical discovery and support trial execution.
- Own trial setup and configuration including CRM, SEP integration, dialer setup, multi-product configuration, and analytics enablement.
- Monitor trial health and performance to ensure rapid time-to-value.
- Coordinate technical integrations with various sales tools and act as a resource during customer calls.
- Assist in building the business case and support the transition to Customer Success post-sale.
- Collaborate with Product and Engineering to troubleshoot and escalate technical issues.
- Contribute to refining internal playbooks and documentation.
What You Bring
- 2+ years in a customer-facing, quota-carrying B2B SaaS role.
- Experience in a Sales or Solutions Engineering role is a strong plus.
- Interest and understanding of Revenue/Sales Operations and modern sales tech stacks.
- Familiarity with tools like Salesforce, HubSpot, Outreach, Salesloft, and Gong.
- Outstanding customer management, communication, and multi-tasking skills.
- A proactive and collaborative mindset with a passion for solving customer problems.
Equal Employment Opportunity Statement
Nooks is an equal opportunity employer committed to diversity and inclusion. We provide equal opportunities regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any protected characteristic.
Key skills/competency
- Solutions Engineer
- Trial Execution
- CRM Integration
- Technical Discovery
- Sales Tools
- Customer Management
- Analytical Skills
- Technical Troubleshooting
- Collaboration
- Process Improvement
How to Get Hired at Nooks
- Research Nooks' culture: Study their mission, values, and recent funding news.
- Customize your resume: Emphasize B2B SaaS and technical sales experience.
- Prepare technical insights: Review CRM and sales tool integrations.
- Practice clear communication: Rehearse explaining technical concepts simply.
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