Digital Dental Sales & Prosthetics Representative

Digital Dental Sales & Prosthetics Representative

The Digital Dental Sales & Prosthetics Representative is responsible for achieving or exceeding sales and service goals with our Digital Dentistry & prosthetics solutions in dental laboratories and/or dental clinics within Northern Germany. This involves effectively selling and promoting Digital Dentistry & Prosthetics Solutions to existing and potential new customers, always within the framework of sales operations directives and procedures.

Beyond sales, this role also encompasses providing installation, training, and technical support level 1 (hotline) for digital workflow products and services, with a specific focus on Nobel Biocare’s digital solutions portfolio and new offerings. Throughout the sales process, the Digital Dental Sales & Prosthetics Representative is obligated to comply with all local laws and regulations, as well as corporate policies and procedures.

Responsibilities

• Plan visits, activities, and training sessions in collaboration with the sales team.
• Report all activities, opportunities, and forecasts using the Company’s provided business tools, such as CRM.
• Periodically visit existing and new customers to assess their needs and characteristics.
• Support the Sales team in presenting and selling prosthetics solutions, digital workflows, and digital equipment to current and prospective customers.
• Demonstrate, install, and train customers on appropriate digital products, solutions, and services.
• Provide technical support and hotline assistance to existing customers for Nobel Biocare's prosthetics and digital solutions portfolio.
• Analyze and assess customer and territory sales trends, reporting findings periodically.
• Plan prosthetics and digital sales activities based on territory needs to ensure monthly, quarterly, and annual sales goals are met or exceeded.
• Maintain regular contact with existing and potential new customers to strengthen relationships and ensure satisfaction with products and services; implement and monitor creative marketing activities with sales representatives to expand core business.
• Support sales representatives in developing and maintaining relationships with key influential leaders to expand market share.
• Manage and report to management any product issues, potential loss of key customers, or competitive sales strategies impacting local sales.
• Continuously study and stay informed on products, technologies, clinical studies, competitive activity, and general industry information.
• Present and promote the organization's courses and events, applying this knowledge to develop commercial activity based on consultative selling.
• Maintain comprehensive knowledge of all company policies and procedures and effectively implement them at the territory level.
• Provide after-sales technical support (level 1) on customer sites or over the phone (hotline).
• Establish and maintain a travel schedule ensuring consistent contact with existing and potential new customers.

Job Requirements

• Dental technician background.
• Demonstrated ability to digest, comprehend, and verbalize highly technical product and clinical information.
• Proven professional sales skills in promoting products and added values.
• Strong verbal and written communication and interpersonal skills.
• Advanced computer and IT skills, including CRM, CAD CAM, and Navigation Systems.
• Fluent/Native German.
• Solid English language knowledge is a plus.
• Valid driving license (travel required).
• Minimum of 3 years working as a dental technician at a dental lab OR a minimum of 3 years of achievement-oriented sales experience with Nobel Biocare or direct competition OR a minimum of 4 years in achievement-oriented sales, preferably in the medical device field.

Key skills/competency

• Digital Dentistry
• Prosthetics Sales
• Technical Support
• CRM Software
• CAD CAM
• German Language
• Dental Technician Background
• Medical Device Sales
• Territory Management
• Customer Relationship Management