Business Applications Systems Administrator

About the Role

As a Mid–Senior Business Applications Systems Administrator, you will own the day-to-day administration, optimization, and governance of core business systems including NetSuite, Airbase, Navan, and supporting line-of-business applications. You will act as a system subject-matter expert, improving processes, strengthening controls, and ensuring reliability across Finance and Operations workflows.

We are flexible on remote working from home. We have physical offices in Austin, TX and Tampa, FL.

What You’ll Be Doing

• Serve as the primary system administrator and SME for Airbase, Navan, NetSuite, and other SaaS business applications
• Lead system configuration, workflow design, approval management, and ongoing optimization
• Own user lifecycle management, access controls, and audit readiness
• Monitor platform performance, integrations, scheduled jobs, and error queues
• Resolve Tier 2/3 issues and coordinate escalations with vendors as needed
• Partner with Finance, Accounting, Procurement, and Operations to improve processes and adoption
• Support and troubleshoot integrations (APIs, middleware, native connectors)
• Maintain data quality through audits, reconciliations, and governance standards
• Evaluate new features, manage release testing, and lead rollout communication
• Create and maintain system documentation, SOPs, and training materials
• Identify and recommend automation opportunities to reduce manual work and improve accuracy

About You

We are looking for candidates with:

• 4+ years of experience administering and supporting enterprise SaaS applications
• Hands-on experience with one or more of: NetSuite, Airbase, Navan, Coupa, Concur, Workday, or similar platforms
• Strong understanding of financial, purchasing, expense, and ERP workflows
• Experience with roles and permissions, workflow automation, and system governance
• Comfortable acting as a system owner, proactive, detail-oriented, and independent
• Able to translate business requirements into scalable system configurations
• Familiar with API concepts, integrations, and data mapping
• Strong data analysis and reporting skills; intermediate Excel/Sheets required, SQL a plus

Preferred Qualifications

• NetSuite Administrator or SuiteFoundation certification
• Experience supporting audits (SOX, SOC 2, or internal controls)
• Implementing or migrating business applications

About Us

NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

What You’ll Love

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.

Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $100,000 to $135,000 per year.

For roles based in New York, the base salary hiring range for this position is $100,000 to $135,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Key skills/competency

• NetSuite Administration
• SaaS Application Support
• ERP Workflows
• System Governance
• Workflow Automation
• API Integrations
• Data Quality Management
• Process Improvement
• Audit Readiness
• Financial Systems