Specialist, Learning and Development Operations
Nike
Job Overview
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Job Description
Who You'll Work With
This role sits within Nike HR’s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you’ll partner closely with L&D design, facilitation, and operations teams to ensure programs & experiences are ready to launch and run smoothly. You’ll also collaborate with Workday Learning partners, event planning, cross-functional & regional stakeholders, & external vendors to deliver a consistent, high‑quality participants experience.
Who We're Looking For
The Specialist, Learning and Development Operations leads the execution and supports continuous improvement of learning programs & experiences that reflect Nike culture, inspire connection, and drive performance. We’re looking for someone who takes ownership & thrives on sweating the details. The ideal individual is comfortable owning day‑to‑day operational activities across program planning, logistics, systems, communications, and reporting, ensuring a consistent and high‑quality experience for learners and partners.
- 2+ years of experience in operations, learning, event planning & coordination, or a related field
- Bachelor’s degree in Learning & Development, Human Resources, Business, Education, or related field. Will accept any suitable combination of education, experience and training
- Proven experience managing multiple competing priorities, tasks & deadlines independently
- Strong attention to detail and follow‑through
- Ability to deliver timely, clear communication to ensure activities are executed as planned across audiences
- Confidence using learning systems and communication tools, such as Workday Learning & Campaign Monitor, as part of daily work
- Team player who builds & maintains trusted, productive working relationships with stakeholders & partners
What You'll Work On
You’ll execute the day‑to‑day operations that bring Nike’s learning programs to life. Your work ensures programs are delivered smoothly, consistently, and with an athlete‑obsessed focus on the participant experience.
- Execute end‑to‑end learning program and experience logistics, including scheduling, communications, vendor coordination, and budget tracking
- Drive operational readiness by partnering closely with L&D design and facilitation teams
- Act as the primary day‑to‑day operational point of contact for stakeholders and partners
- Maintain and execute updates to learning program calendars, operational milestones, and key program data
- Produce, validate, and distribute accurate reports, such as attendance & forecasting, to support L&D design and delivery decisions
- Support regional program activation to deliver a consistent participant experience
- Produce learning programs using Zoom webinars, managing breakout rooms, facilitating interactive polls, monitoring participant attendance, and administering surveys
- Manage courses and assignments in Workday Learning
Key skills/competency
- Learning Operations
- Program Logistics
- Workday Learning
- Event Planning
- Stakeholder Management
- Communication Skills
- Budget Tracking
- Reporting & Analytics
- Project Coordination
- Continuous Improvement
How to Get Hired at Nike
- Research Nike's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight learning operations, Workday Learning, event planning, and stakeholder management expertise for Nike.
- Showcase operational excellence: Provide examples of managing complex logistics, multiple priorities, and ensuring precise execution.
- Emphasize collaboration and communication: Detail experiences building trusted relationships with cross-functional teams and vendors.
- Prepare for behavioral questions: Focus on attention to detail, problem-solving, and delivering high-quality participant experiences in L&D.
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