Content Author Specialist
Nike · Boston, MA
- On site
- Contract
- $60,000 / year
- Boston, MA
Job highlights
- Update and maintain Nike site content.
- Collaborate with digital teams on content accuracy.
- Utilize CMS tools for content publishing.
- Perform QA for site refreshes and launches.
- Support site enhancement and special projects.
About the role
Content Author Specialist - Nike
NIKE, Inc. is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.
Who We Are Looking For
The Content Author Specialist will be responsible for updating and maintaining site content across converse.com. You will collaborate with various functions across the digital teams to ensure content appears accurately on site. The ideal candidate understands CMS tools and has proven ability and eagerness to learn new tools and platforms. This person has strong attention to detail in the work they deliver daily and is comfortable working in an ambiguous, fast-paced environment.
What You Will Work On
- Publish timely and accurate site content updates through a CMS platform
- Partner with digital merchandising/seasonal planning teams to ensure content is accurately scheduled and linked correctly across site
- Conduct thorough QA of site content and links for upcoming site refreshes, product launches, A/B tests, site acquisition efforts, etc.
- Partner with digital designers on site asset requirements and collaborate on design feedback
- Partner with digital product teams to identify CMS tool development needs
- Troubleshoot website issues and platform/tool issues
- Partner with other authors to maintain documentation and best practices for areas of ownership
- Support site enhancement projects / other special projects as needed
What You Bring
- Bachelor's degree or equivalent combination of education and experience and training
- 1+ year experience in creating, maintaining, and publishing content from a CMS, and/or in an ecommerce operational function preferred
- Experience with customer-facing digital products preferred
- SFCC and First Spirit CMS experience preferred, and/or demonstration of learning and onboarding a new tool
- Knowledge of HTML and CSS a plus
- Strong communication skills, attention to detail and organization skills
- Proven ability to prioritize and manage multiple projects at once
- Self-starter with the ability to thrive in a fast-paced environment
Key skills/competency
- Content Management System (CMS)
- Website Content Publishing
- Digital Merchandising
- Quality Assurance (QA)
- E-commerce Operations
- HTML/CSS
- Project Management
- Digital Design Collaboration
- Troubleshooting
- Communication Skills
Skills & topics
- Content Author
- Specialist
- Nike
- CMS
- Website Content
- Digital Merchandising
- QA
- E-commerce
- HTML
- CSS
- Hybrid
- Boston
- Contract
How to get hired
- Customize your resume: Highlight your CMS experience, content management skills, and attention to detail.
- Showcase relevant experience: Emphasize any work with e-commerce platforms, digital products, or QA processes.
- Demonstrate adaptability: Mention your eagerness to learn new tools and thrive in fast-paced environments.
- Prepare for interviews: Be ready to discuss your problem-solving approach and collaborative skills.
Technical preparation
Master CMS platforms and content publishing.,Familiarize yourself with HTML and CSS basics.,Practice website QA and link checking.,Understand e-commerce operational functions.
Behavioral questions
Describe a time you managed multiple projects.,How do you handle ambiguous situations?,Give an example of learning a new tool.,How do you ensure content accuracy?
Frequently asked questions
- What are the primary responsibilities of a Content Author Specialist at Nike?
- The primary responsibilities include updating and maintaining website content, collaborating with digital teams to ensure accuracy, performing quality assurance on site content, and troubleshooting website issues. You'll work with CMS platforms and support various digital initiatives.
- What experience is preferred for the Content Author Specialist role at Nike?
- Preferred experience includes 1+ year in content creation and publishing via a CMS, experience with e-commerce operations, and familiarity with customer-facing digital products. SFCC and First Spirit CMS experience is a plus, as is knowledge of HTML and CSS.
- What kind of work environment can I expect as a Content Author Specialist at Nike?
- You can expect a fast-paced, dynamic environment that requires strong attention to detail and the ability to work with some ambiguity. The role involves collaboration across various digital teams.
- Is the Content Author Specialist position at Nike a remote or hybrid role?
- This position is a hybrid role, requiring onsite work Monday through Thursday, with flexibility for remote work. The contract duration is for 4 months.
- What educational background is recommended for a Content Author Specialist at Nike?
- A Bachelor's degree or an equivalent combination of education, experience, and training is recommended. Practical experience in content management and e-commerce is highly valued.
- How important is attention to detail for this Nike Content Author Specialist role?
- Attention to detail is crucial for this role, as you will be responsible for ensuring the accuracy of site content and links, performing thorough QA, and collaborating on design feedback to maintain brand integrity.
- What are the benefits of working as a Content Author Specialist at Nike?
- This role offers the opportunity to work with a globally recognized brand, gain experience in a fast-paced digital environment, and contribute to critical website content management and updates. It's a chance to be part of a team that supports innovation and athlete performance.