Conversation Designer
NiCE
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
About the Role
At NiCE, we challenge our limits every day. As a Conversation Designer in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. This role is essential to ensuring project success through engaging, natural, and effective dialog flows.
Key Responsibilities
- Create dialog flows and scripts
- Define intents and user journeys
- Lead conversation design workshops
- Develop assistant personas
- Deliver partner enablement activities
Required Qualifications
- 3+ years in conversation/UX design
- Strong English communication skills
- Experience in multimodal user experience
- Understanding of NLU/NLP concepts
What’s in it for You?
Join a market disrupting, global company where the best work in a fast-paced, collaborative, and creative environment. Enjoy the NICE-FLEX hybrid model: 2 office days and 3 remote days per week.
About NiCE
NiCE software products are used by 25,000+ global businesses including 85 Fortune 100 companies. NiCE leads across AI, cloud, and digital, ensuring extraordinary customer experiences and public safety worldwide.
Key skills/competency
- conversation design
- UX design
- dialog flows
- virtual assistants
- workshops
- script writing
- intents
- NLU
- NLP
- partner enablement
How to Get Hired at NiCE
- Research NiCE's culture: Study their mission, values, and news.
- Tailor your resume: Highlight conversation design and UX skills.
- Showcase relevant projects: Emphasize AI-driven experience design.
- Prepare for interviews: Review NLU, NLP, and workshop facilitation.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background