Organisational Development, Leadership and Learning Advisor

Organisational Development, Leadership and Learning Advisor at NHS Scotland

NHS 24 is seeking an experienced Organisational Development, Leadership and Learning Advisor to join its ODLL Team within the Workforce Directorate. This pivotal role involves leading the entire lifecycle of learning solutions, from scope and build to planning, delivery, and evaluation, all in support of the organisation's strategic objectives and operational learning needs.

Are you proficient in facilitating engaging sessions for diverse audiences, both in-person and online? Do you possess proven experience in leadership development delivery? Crucially, do you have strong digital skills, including practical experience with Microsoft Power Automate, Planner, OneNote, and MS Forms?

Who We Are

As NHS Scotland's dedicated provider of national tele-health and tele-care services, NHS 24 delivers health advice and information 24/7, 365 days a year, to the people of Scotland via telephone and online platforms. Our patient-focused service offers triage, advice, guidance, referral, and information on health and healthcare services.

With six regional centres located in Aberdeen, Dundee, South Queensferry, Hillington, Cardonald, and Clydebank, NHS 24 embraces hybrid working. This position allows for a base within any NHS 24 regional centre, though the successful candidate must be within commuting distance for required attendance and willing to travel to other centres for meetings, training, and activities.

Key Responsibilities

• Lead the scope, design, build, planning, delivery, evaluation, review, and maintenance of a comprehensive range of organisational development, leadership, and learning solutions. This includes management and leadership development; mentoring; workshops to support organisational culture.
• Conduct thorough Training Needs Analysis, collaborating with key stakeholders to assess requirements for new and existing programmes and solutions.
• Deliver impactful development programmes and initiatives using highly engaging, participative, and facilitative presentation styles, including formal settings with large groups, both in-person and remotely.
• Ensure the timely and budget-compliant delivery of programmes, solutions, and initiatives through robust administration, coordination, and analytical skills.
• Provide expert organisational development, leadership, and learning advice and guidance to various business areas and staff, continuously updating professional knowledge on industry trends and future opportunities.

Successful Applicant Will

• Demonstrate specialist skills and extensive experience in assessing requirements, contracting, designing, facilitating, and evaluating diverse learning programmes and team events.
• Hold a Degree or possess equivalent demonstrable knowledge and experience.
• Have proven knowledge and experience in designing and delivering high-impact OD, Leadership & Learning programmes and interventions, including tailored and personalised offerings.
• Be highly proficient in IT equipment and software applications relevant to e-learning design.
• Possess developed experience working successfully in a large, complex training environment.
• Exhibit the ability to work effectively under pressure, manage competing priorities, and adhere to set timescales.
• Be agile, self-motivated, and committed to both personal and others' learning and development.
• Experience in delivering equality, diversity, and inclusion training, or immersive/AI-integrated/nano learning is advantageous.

Benefits

NHS 24 offers a comprehensive benefits package, including a permanent contract on Band 5 with a salary range of £33,247 - £41,214 Per Annum (pro rata if applicable). Salary scale placement depends on confirmation of previous relevant NHS service.

Further benefits designed to enhance your employee journey include supportive policies, a comprehensive Employee Assistance Programme, Cycle To Work Scheme, Bursary Scheme, and a wide array of learning and development opportunities. As an NHS Scotland Employee, you are entitled to:

• 35 days annual leave (rising to 41) pro-rata.
• Development opportunities including study bursaries, e-learning, and classroom-based courses.
• Enhanced pay for working public holidays.
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme.
• NHS discounts on various goods and services.
• HELP, employee support, and assistance.

This is an excellent opportunity for a motivated and experienced individual seeking a challenging and rewarding role within a public organisation.

Our Commitment to Equality and Inclusion

NHS 24 is dedicated to creating a workplace where everyone feels welcome, valued, and part of the team, celebrating diversity and encouraging authenticity. We are actively progressing an Anti-Racism Action Plan to measure our journey towards becoming an anti-racist organisation. As an equal opportunities employer, NHS 24 particularly welcomes applications from underrepresented groups and participates in the Disability Confident Leader Scheme, guaranteeing interviews for all disabled applicants meeting minimum essential criteria.

Right to Work

Candidates must have the legal right to work in the UK without requiring sponsorship, as NHS 24 is not licensed to issue certificates of sponsorship under current UKVI regulations. It is essential to confirm your appropriate right to work BEFORE applying.

Important Update

Effective from 1 April 2026, the full-time working week at NHS Scotland will be reduced from 37 to 36 hours, with annual salaries remaining unchanged. This change will be applied pro-rata for part-time staff employed on 31 March 2026 and will be reflected in all related employment documentation.

Key skills/competency

• Organisational Development
• Leadership Development
• Learning Solutions Design
• Training Needs Analysis
• Facilitation Skills
• Programme Delivery
• Stakeholder Engagement
• E-learning Design
• Project Management
• Microsoft Power Automate