Product Validation Expert
Nexus Consulting
Job Overview
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Job Description
Product Validation Expert at Nexus Consulting
Nexus Consulting is seeking a highly skilled Product Validation Expert to join our team. This remote, contract-based role focuses on evaluating a widely used AI-powered consumer product, ensuring its safety, accuracy, and overall helpfulness for end-users.
As a Product Validation Expert, you will be instrumental in designing robust evaluation frameworks, meticulously assessing AI-generated outputs from a user experience (UX) perspective, and translating complex findings into actionable insights that drive product quality and uphold safety standards. This is a unique opportunity to contribute to the ethical and effective deployment of AI, with the flexibility of a remote, hourly contract arrangement, requiring a commitment of at least 15 hours per week.
Key Responsibilities
- Design and develop structured rubrics to evaluate AI model outputs from a UX and safety perspective.
- Review and analyze AI-generated responses to identify potential usability risks or quality concerns.
- Execute evaluation tasks with strong attention to detail and consistency.
- Partner with cross-functional teams to refine validation criteria and product safety standards.
- Translate user insights into clear, actionable recommendations for product and model improvement.
- Document findings in a structured, stakeholder-friendly format.
- Monitor evolving AI product usage patterns and proactively identify emerging user experience risks.
Required Qualifications
- Exceptional written and verbal communication skills with strong clarity and precision.
- Experience designing or applying evaluative frameworks balancing UX, safety, and product performance.
- Strong analytical skills and high attention to detail.
- Ability to assess potential user risks and usability challenges objectively.
- Comfortable collaborating with cross-functional teams in fast-paced environments.
- Ability to document complex findings in a structured, actionable manner.
- Availability to commit at least 15 hours per week.
Preferred Qualifications
- Familiarity with widely used AI consumer products and common user journeys.
- Experience in product quality, trust & safety, AI evaluation, UX research, or related fields.
Key skills/competency
- AI Evaluation
- User Experience (UX)
- Product Quality
- Safety Standards
- Analytical Skills
- Attention to Detail
- Communication
- Framework Design
- Risk Assessment
- Stakeholder Collaboration
How to Get Hired at Nexus Consulting
- Research Nexus Consulting's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume meticulously: Highlight experience in AI evaluation, UX research, and product validation, using keywords from the Product Validation Expert job description.
- Showcase your framework design skills: Prepare examples of evaluation rubrics or frameworks you've developed or applied, demonstrating your analytical rigor for Product Validation Expert roles.
- Emphasize collaboration and communication: During interviews, provide specific examples of successful cross-functional teamwork and how you translate complex findings clearly.
- Demonstrate AI product familiarity: Be ready to discuss your understanding of common AI consumer product user journeys and potential risks in AI evaluation.
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