Product Validation Expert
Nexus Consulting
Job Overview
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Job Description
About the Product Validation Expert Role at Nexus Consulting
Nexus Consulting is seeking a Product Validation Expert to evaluate a widely used AI-powered consumer product, ensuring it delivers safe, accurate, and helpful experiences. This remote contract opportunity offers flexible scheduling and focuses on designing evaluation frameworks, assessing AI-generated outputs from a user experience (UX) perspective, and providing actionable insights to enhance product quality and safety standards.
Key Responsibilities
- Design and develop structured rubrics to evaluate AI model outputs from a UX and safety perspective.
- Review and analyze AI-generated responses to identify potential usability risks or quality concerns.
- Execute evaluation tasks with strong attention to detail and consistency.
- Partner with cross-functional teams to refine validation criteria and product safety standards.
- Translate user insights into clear, actionable recommendations for product and model improvement.
- Document findings in a structured, stakeholder-friendly format.
- Monitor evolving AI product usage patterns and proactively identify emerging user experience risks.
Required Qualifications
- Exceptional written and verbal communication skills with strong clarity and precision.
- Experience designing or applying evaluative frameworks balancing UX, safety, and product performance.
- Strong analytical skills and high attention to detail.
- Ability to assess potential user risks and usability challenges objectively.
- Comfortable collaborating with cross-functional teams in fast-paced environments.
- Ability to document complex findings in a structured, actionable manner.
- Availability to commit at least 15 hours per week.
Preferred Qualifications
- Familiarity with widely used AI consumer products and common user journeys.
- Experience in product quality, trust & safety, AI evaluation, UX research, or related fields.
Additional Information
This is a remote, contract-based engagement with a flexible schedule. Projects may expand or adjust based on business needs. Nexus Consulting is an equal opportunity employer and provides reasonable accommodations upon request.
Key skills/competency
- Product Validation
- AI Evaluation
- User Experience (UX)
- Safety Standards
- Evaluation Frameworks
- Data Analysis
- Risk Assessment
- Cross-functional Collaboration
- Technical Documentation
- AI Ethics
How to Get Hired at Nexus Consulting
- Research Nexus Consulting's mission: Study their values, recent projects, and independent contractor testimonials on LinkedIn.
- Tailor your resume: Highlight experience in AI product validation, UX research, and safety evaluation, specifically mentioning relevant tools.
- Showcase your analytical skills: Prepare examples of designing evaluation frameworks and translating complex data into actionable recommendations.
- Demonstrate communication expertise: During interviews, emphasize your ability to articulate findings clearly to cross-functional teams.
- Highlight commitment to AI ethics: Discuss your approach to assessing user risks and ensuring AI product safety standards.
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