Product Validation Expert
Nexus Consulting
Job Overview
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Job Description
Product Validation Expert
About the Role
We are seeking a Product Validation Expert to support the evaluation of a widely used AI-powered consumer product. In this role, you will help ensure the product delivers safe, accurate, and helpful experiences for end users. You will design evaluation frameworks, assess AI-generated outputs from a user experience (UX) perspective, and provide actionable insights that improve product quality and safety standards. This is a remote contract opportunity offering flexible scheduling.
Key Responsibilities
- Design and develop structured rubrics to evaluate AI model outputs from a UX and safety perspective
- Review and analyze AI-generated responses to identify potential usability risks or quality concerns
- Execute evaluation tasks with strong attention to detail and consistency
- Partner with cross-functional teams to refine validation criteria and product safety standards
- Translate user insights into clear, actionable recommendations for product and model improvement
- Document findings in a structured, stakeholder-friendly format
- Monitor evolving AI product usage patterns and proactively identify emerging user experience risks
Required Qualifications
- Exceptional written and verbal communication skills with strong clarity and precision
- Experience designing or applying evaluative frameworks balancing UX, safety, and product performance
- Strong analytical skills and high attention to detail
- Ability to assess potential user risks and usability challenges objectively
- Comfortable collaborating with cross-functional teams in fast-paced environments
- Ability to document complex findings in a structured, actionable manner
- Availability to commit at least 15 hours per week
Preferred Qualifications
- Familiarity with widely used AI consumer products and common user journeys
- Experience in product quality, trust & safety, AI evaluation, UX research, or related fields
Additional Information
This is a remote, contract-based engagement offering a flexible schedule. Projects may expand or adjust based on business needs. Nexus Consulting is an equal opportunity engagement provider, with reasonable accommodations available upon request.
Key skills/competency
- AI Product Evaluation
- User Experience Design
- Product Safety
- Analytical Skills
- Communication
- Framework Design
- Risk Assessment
- Stakeholder Collaboration
- Product Quality
- User Research
How to Get Hired at Nexus Consulting
- Research Nexus Consulting's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume for AI validation: Highlight experience in UX, AI evaluation, and product safety, emphasizing analytical and communication skills.
- Showcase framework design expertise: Provide specific examples of designing or applying evaluative frameworks for product quality and safety.
- Prepare for UX and AI-specific questions: Be ready to discuss assessing user risks, analyzing AI outputs, and documenting complex findings for the Product Validation Expert role.
- Emphasize remote collaboration skills: Demonstrate your ability to work independently and communicate effectively in a virtual, fast-paced team environment at Nexus Consulting.
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