Product Content Assistant
Next · Leicester, England, United Kingdom
- On site
- Full-time
- £30,000 / year
- Leicester, England, United Kingdom
Job highlights
- Lead an offshore team, setting priorities and KPIs.
- Onboard products from arrival to live publication.
- Optimize product copy, titles, and SEO banners.
- Manage attribution, taxonomy, and filtering rules.
- Collaborate with teams, implementing AI workflows.
About the role
Product Content Assistant - eCommerce
We are looking for a driven Product Content Assistant to join our eCommerce team! Based from NEXT Head Office in Enderby, Leicestershire!
As a Product Content Assistant, you are responsible for the hands-on processing of product data and content for online publication alongside actioning commercial optimisation opportunities. These optimisation opportunities will be focused on enriching on site attributes for discoverability, actioning of updates from commercial testing to enhance on site product copy and imagery, working with reporting to devise the workload based on commercial ordering.
What You’ll Take On:
- Offshore Team Leadership: Lead, train, and brief the offshore team, setting clear daily priorities and KPIs to ensure seamless delivery. Foster a collaborative environment through effective delegation and regular process assessments to drive productivity and quality.
- Product Onboarding: Hands-on processing of the product throughout the product journey from ecommerce arrival to live publication, ensuring strict adherence to "Time to Live" SLAs and data integrity. Use retail performance reports and commercial metrics to prioritise workload, ensuring high-potential products are live and optimised first.
- Copy Optimisation & Enrichment: Own the creation and enrichment of product titles, descriptions and SEO banners to maximise discoverability and organic rankings. Enhance product pages with lifestyle content, technical specs and model data, while maintaining brand voice and legal compliance (e.g., Greenwashing & Trademarks).
- Attribution & Search Element: Manage item-level attribution, URL taxonomy and filtering rules to ensure intuitive customer navigation based on shopping trends. Implement robust QA processes - leveraging manual checks and automation - to standardise data and categorisation across the site.
- Imagery & Visual Optimisation: Manage PLP/PDP imagery, ensuring all assets meet brand standards for quality, count, and visual storytelling (including 360 views and video). Collaborate with the Studio and Product teams to provide feedback on imagery requirements and explore AI opportunities for visual workflows.
- Collaboration & Communication: Proactively identify and implement AI-driven workflows for copy generation, image QA and reporting to increase operational efficiency. Act as a key liaison between Trade, Studio and Product teams, presenting performance metrics and process improvements to senior management.
What You’ll Bring:
- Experience managing offshore teams, with a focus on delegation, KPI setting and performance management.
- Deep knowledge of the product onboarding lifecycle, including data integrity, URL taxonomy and attribute management.
- Strong copywriting skills with an SEO mindset and an eye for visual storytelling and imagery optimisation.
- Ability to analyse sales metrics and customer data to prioritise workloads and drive onsite conversions.
- Proficient in eCommerce platforms, with a proactive interest in leveraging AI and automation to improve workflows.
- A confident communicator able to bridge the gap between Product, Studio and Tech teams.
- A process-driven mindset capable of handling incident management and identifying operational efficiencies.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
About The Team Perks:
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
Key skills/competency
- Product Content Assistant
- eCommerce
- Team Leadership
- Product Onboarding
- Copywriting
- SEO
- Data Management
- AI Workflow
- Customer Navigation
- Content Enrichment
Skills & topics
- Product Content Assistant
- eCommerce
- Content Management
- SEO
- Copywriting
- Team Leadership
- Data Processing
- Product Onboarding
- Retail
- Leicestershire
How to get hired
- Tailor your resume: Highlight experience in team leadership, product onboarding, and SEO copywriting.
- Showcase eCommerce skills: Emphasize proficiency in eCommerce platforms and data analysis for optimization.
- Demonstrate AI interest: Detail any experience or proactive interest in leveraging AI and automation.
- Prepare for interviews: Be ready to discuss managing offshore teams and bridging communication gaps.
- Research Next culture: Understand their FTSE-100 status and retail leadership.
Technical preparation
Master eCommerce platform data processing.,Practice SEO copywriting and content enrichment.,Understand URL taxonomy and filtering rules.,Familiarize with AI tools for content generation.
Behavioral questions
Describe leading and motivating an offshore team.,How do you prioritize tasks based on commercial data?,Give an example of improving a product page's discoverability.,How do you ensure brand voice and legal compliance?
Frequently asked questions
- What are the main responsibilities of a Product Content Assistant at Next?
- The main responsibilities include hands-on processing of product data for online publication, optimizing product attributes for discoverability, updating content based on commercial testing, and leading/training an offshore team. You'll also focus on copywriting, SEO, managing attribution, and visual asset optimization.
- What experience is required for the Product Content Assistant role at Next?
- Required experience includes managing offshore teams, understanding the product onboarding lifecycle (data integrity, URL taxonomy, attribute management), strong copywriting with an SEO mindset, analyzing sales metrics, and proficiency in eCommerce platforms. Experience with AI and automation is also a plus.
- How does Next use AI in this Product Content Assistant role?
- Next is looking for candidates who are proactive in leveraging AI and automation. This includes implementing AI-driven workflows for copy generation, image QA, and reporting to increase operational efficiency and enhance visual workflows.
- What are the benefits of working for Next as a Product Content Assistant?
- Benefits include a company performance bonus, Sharesave scheme, on-site nursery, discounts on various brands, early sale access, subsidized restaurant meals, a digital GP, free parking, financial wellbeing tools, apprenticeship opportunities, and discounted gym memberships.
- What is the location and work arrangement for this Product Content Assistant position?
- This role is based at NEXT Head Office in Enderby, Leicestershire. The job description implies an on-site or potentially hybrid arrangement given the Head Office location and team leadership responsibilities.
- How can I apply for a Product Content Assistant job at Next?
- You can apply by submitting your resume through their career portal. For specific support with your application due to a disability or long-term condition, you can contact headoffice_careers@next.co.uk or call 0116 284 2486.
- What kind of product data processing is involved for the Product Content Assistant?
- This involves hands-on processing of product data from its e-commerce arrival to its live publication online. It requires strict adherence to 'Time to Live' SLAs and maintaining data integrity, using retail performance reports to prioritize high-potential products.
- How does the Product Content Assistant contribute to discoverability and SEO at Next?
- You will own the creation and enrichment of product titles, descriptions, and SEO banners to maximize discoverability and organic search rankings. Enhancing product pages with relevant content and managing item-level attribution and filtering rules are key.