Information Technology Analyst II Desktop Support
NewYork-Presbyterian Hospital
Job Overview
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Job Description
Information Technology – Impacting Lives
Join the Information Technology team at New York’s #1-ranked hospital. At NewYork-Presbyterian Hospital, Information Technology is at the forefront of our patient experience. As the #1 hospital in New York (U.S. News & World Report), we are committed to excellence in patient care, research, education and community service. Innovative technology, such as telehealth, remote patient monitoring and robotics, drive our initiatives addressing large-scale challenges that will yield better outcomes for patients and their families. Join our team to develop your career while creating solutions and services that will improve the health and well-being of the communities we serve. Start your journey with us today!
IT Analyst II – Desktop Support
As an Information Technology Analyst II, you will be responsible for the installation, configuration, and maintenance of operating systems and/or applications. You will also ensure the performance, integrity and reliability of system components. In addition you will determine user specifications for reporting and project needs and work independently in a professional, high-tech environment to oversee sophisticated and specialty technology.
This position is 100% on-site at NYP Queens. The hours are generally Monday-Friday from 9:00am-5:00pm.
Preferred Criteria
- COMP TIA A+ Certification
- Degree or major in Computer Science
- Cisco Certification
- ITIL
- PMP
Required Criteria
- Bachelor's degree or equivalent experience
- 3 or more years of previous work related experience
Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.
Key skills/competency
- Desktop Support
- Operating Systems
- Application Support
- System Maintenance
- IT Infrastructure
- Technical Support
- Problem Solving
- Customer Service
- IT Certifications
- Healthcare IT
How to Get Hired at NewYork-Presbyterian Hospital
- Tailor your resume: Highlight your 3+ years of experience and any relevant certifications (CompTIA A+, Cisco, ITIL, PMP) for the IT Analyst II role.
- Showcase technical skills: Emphasize your expertise in operating systems, application support, and system maintenance.
- Demonstrate problem-solving: Provide examples of how you've ensured system performance and resolved technical issues independently.
- Express commitment to healthcare: Mention your interest in impacting patient care through technology at NewYork-Presbyterian Hospital.
- Prepare for on-site: Confirm your ability to commute to NYP Queens for this 100% on-site position.
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