Office Assistant 2
New York State Thruway Authority · Albany, NY
- On site
- Full-time
- $64,248 / year
- Albany, NY
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Job highlights
- Handle diverse office tasks and administrative duties.
- Manage data entry for time, attendance, and systems.
- Oversee inventory, supplies, and operational logistics.
- Liaise with various departments and external contacts.
- Ensure smooth daily operations through efficient record-keeping.
About the role
Office Assistant 2
Duties Description
- Answer phones (handling daily inquiries from employees, supervisors, Division HQ, Admin HQ, vendors and other non-Thruway calls).
- Monitor Thruway radio traffic (also respond/use radio).
- Enter Time & Attendance data (Kronos, LAM, TAM).
- Enter Thruway Maintenance Management System (TMMS) data (daily entry of employee work project information).
- P-Card Clerk duties (daily/monthly data entry and reconciliation duties).
- Inventory management (manage stockroom inventory – receiving/distribution, conduct spot checks).
- Manage/monitor bulk items including fuel and salt supply levels.
- Coordination of tool complement program and semi-annual clothing program.
- Coordination of inter-office mail and paperwork (injury reports, medical documentation, leave of absence requests, new employee paperwork).
- Coordination of mandatory training rosters and TMW trainee paperwork.
- Responsible for all clerical functions in the Kingston Section.
- Tracking of all employees’ accrual usage.
- Responsible for distributing and tracking bulletins, directives, and internal postings daily for all Kingston Sections.
- Works as a liaison with the Albany Division Administration Office to complete tasks related to administrative, personnel/payroll issues, such as injury reports, medical documentation, leave of absence requests, lost check inquiries, direct deposit for Kingston Section employees.
- Coordinates mandatory training rosters.
- Maintains the flow of paperwork so that Kingston Section can operate smoothly regarding issues with administrative paperwork and procedures stay functional daily.
Qualifications
Minimum Qualifications:- One year of clerical experience.
Additional Comments
This is a Teamsters position. The NYS Thruway Authority offers an extensive benefits package, including but not limited to paid time off, sick leave incentive, membership to the NYS Retirement System, and 90% tuition assistance. We offer FREE onsite employee parking. ADDITIONAL PAY INFORMATION: The salary range for this position includes all applicable annual components of pay which are: Base Pay Range from Hiring Rate $19.48 up to Job Rate $28.25 Recruitment & Retention Pay: $3.37. ELIGIBILITY FOR EMPLOYMENT: All potential candidates for this position must be legally eligible to work in the United States at the time of appointment and throughout your employment with the New York State Thruway Authority. If appointed, you will be required to produce documents that verify your identity and authorization to work in the United States, as required by the Federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act. Please be advised, the New York State Thruway Authority does not use eVerify, and we are unable to provide sponsorship for employment visa statuses (i.e. H-1B, Self-Sponsorship, STEM OPT). The New York State Thruway Authority is an Equal Opportunity Employer. All individuals including women, people of color, LGBTQIA+, people with disabilities, and veterans are encouraged to apply. New York State Human Rights Law prohibits discrimination based on age, race, creed, color,?national origin, sexual orientation, military status, familial status, citizen or immigration status, sex, disability, marital status, gender identity or expression, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status. The Thruway Authority is committed to a workplace free from discrimination based on the referenced characteristics and other federal and state protected characteristics. The New York State Thruway Authority provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Bureau of Accessibility, Equity, Diversity and Employee Engagement at accommodations@thruway.ny.gov or call (518) 471-4321.Key skills/competency
- Clerical Support
- Data Entry
- Inventory Management
- Customer Service
- Timekeeping Systems
- Communication
- Record Keeping
- Office Operations
- Administrative Support
- Problem Solving
Skills & topics
- Office Assistant
- Clerical
- Data Entry
- Administrative Support
- Inventory Management
- Customer Service
- Time & Attendance
- Kronos
- TMMS
- P-Card
- New York State
- Thruway Authority
- NY HELPS
- Teamsters
- Full-time
- On-site
How to get hired
- Research the New York State Thruway Authority: Understand their mission, values, and the 'NY HELPS' program.
- Tailor your resume: Highlight your one year of clerical experience and specific duties mentioned.
- Showcase relevant skills: Emphasize data entry, communication, and organizational abilities in your application.
- Prepare for questions: Be ready to discuss your experience with phone handling, data systems, and inventory.
- Understand the application process: Familiarize yourself with non-competitive appointment for NY HELPS positions.
Technical preparation
Practice data entry speed and accuracy.,Familiarize yourself with timekeeping systems.,Learn basic inventory management principles.,Review office software like Microsoft Office.
Behavioral questions
Describe handling multiple phone lines.,How do you manage conflicting priorities?,Tell me about a time you improved a process.,How do you ensure accuracy in data entry?
Frequently asked questions
- What are the primary responsibilities of an Office Assistant at the New York State Thruway Authority?
- As an Office Assistant, you will handle a variety of tasks including answering phones, managing data entry for systems like Kronos and TMMS, performing P-Card reconciliation, managing inventory and supplies, coordinating employee programs, and serving as a clerical liaison for the Kingston Section.
- What are the minimum qualifications for the Office Assistant position?
- The minimum qualification for this Office Assistant role is one year of clerical experience. This position is part of the NY HELPS program, meaning no competitive exam is required, but all candidates must meet the stated qualifications.
- Is this a remote, hybrid, or on-site position?
- Based on the duties described, such as monitoring radio traffic and managing physical inventory, this Office Assistant position is expected to be on-site at the Kingston Section.
- What is the salary range for the Office Assistant role?
- The Office Assistant position has a base pay range from $19.48 to $28.25 per hour, plus an additional Recruitment & Retention Pay of $3.37 per hour.
- What benefits does the New York State Thruway Authority offer for this Office Assistant position?
- The Thruway Authority offers a comprehensive benefits package including paid time off, sick leave incentive, membership in the NYS Retirement System, and 90% tuition assistance. Free onsite employee parking is also available.
- Does the New York State Thruway Authority sponsor employment visas for the Office Assistant role?
- No, the New York State Thruway Authority does not use eVerify and is unable to provide sponsorship for employment visa statuses such as H-1B.
- How does the NY HELPS program affect the hiring process for this Office Assistant job?
- The NY HELPS program allows for non-competitive appointments, meaning no examination is required. While initially non-competitive, there's an expectation that this status will convert to competitive status later, granting full employee rights.
- What kind of data entry tasks are involved for the Office Assistant?
- Data entry tasks include Time & Attendance data (Kronos, LAM, TAM), Thruway Maintenance Management System (TMMS) data for employee work projects, and P-Card data entry and reconciliation.