
Technical Support Manager
Netrolynx AI · United States
- Hybrid
- Full-time
- $120,000 / year
- United States
Job highlights
- Manage and mentor electricians and support staff.
- Provide electrical systems oversight and technical guidance.
- Coordinate electrical maintenance and installation projects.
- Ensure strict adherence to safety protocols.
- Contribute to training and emergency response.
About the role
About The Company
The Naval Nuclear Laboratory (NNL) is a premier research and development organization dedicated to ensuring the safety, reliability, and efficiency of the United States Navy’s nuclear propulsion systems. As a vital national asset, NNL specializes in advanced nuclear technology, providing technical support, research, and training to maintain the operational readiness of the Navy’s submarine and aircraft carrier fleets. Operated for the U.S. Department of Energy by Fluor Marine Propulsion, LLC, NNL boasts a legacy of nearly 70 years in nuclear innovation, driven by a team of approximately 8,000 engineers, scientists, technicians, and support personnel. The organization fosters a culture rooted in core values of Trust, Empowerment, and Collaboration, promoting a positive work environment focused on safety, excellence, and continuous improvement. With facilities across multiple locations, including Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, and others, NNL remains at the forefront of nuclear propulsion technology and workforce development.
About The Role
We are seeking a highly motivated and driven Supervisor Technical Support Manager to join our Facility Maintenance (FM) team at the Naval Nuclear Laboratory. This pivotal role involves providing electrical oversight for work performed by craft Electricians, supervising and mentoring both non-exempt and represented personnel within the FM subdivision. The successful candidate will coordinate electrical work tasks across the laboratory, ensuring they are executed safely, efficiently, and to the highest quality standards. This position requires active participation in emergency response activities, as well as a commitment to developing and maintaining the FM subdivision’s training programs. The Supervisor will work closely with stakeholders and customers across the laboratory to deliver electrical projects and maintenance activities on schedule, supporting the organization’s mission of nuclear safety and operational excellence.
Qualifications
Candidates should possess a high school diploma or equivalent as a minimum requirement. Preferred candidates will have current or previous qualifications as an Electrical Worker, LOTO Supervisor, Asbestos Competent Person, and Asbestos Building Inspector. Demonstrated experience in electrical systems, safety protocols, and supervisory roles is highly desirable. Strong communication, leadership, and problem-solving skills are essential for success in this role. Candidates must meet the necessary security and background requirements, including eligibility for access to classified information, and be able to pass a drug test in accordance with company policies. U.S. citizenship is mandatory for all applicants.
Responsibilities
- Supervise, mentor, and develop craft Electricians and other personnel within the Facility Maintenance subdivision, fostering a culture of safety and continuous improvement.
- Provide electrical oversight and technical guidance for maintenance, repair, and installation activities across the laboratory facilities.
- Coordinate with stakeholders and customers to plan, prioritize, and execute electrical work tasks, ensuring timely completion and adherence to quality standards.
- Maintain compliance with safety protocols, including Lockout/Tagout (LOTO) procedures, asbestos management, and other regulatory requirements.
- Participate actively in emergency response efforts, serving in designated roles to support safety and incident management.
- Contribute to the development and delivery of the Facility Maintenance training program, promoting skill enhancement and safety awareness among team members.
- Ensure all electrical work complies with applicable codes, standards, and best practices, maintaining documentation and records as required.
- Assist in planning and scheduling maintenance activities to optimize resource utilization and minimize operational disruptions.
- Support continuous improvement initiatives aimed at enhancing safety, efficiency, and reliability of facility operations.
Benefits
At the Naval Nuclear Laboratory, we offer a comprehensive benefits package designed to support our employees' health, well-being, and professional growth. Our benefits include health, dental, and vision insurance, along with voluntary benefits such as disability, life, and accident insurance. We provide a 401(k) savings program and a Capital Accumulation Plan to help secure your financial future. Paid time off includes personal leave, medical leave, and paid parental leave, allowing work-life balance and family support. Flexible work schedules are available to accommodate individual needs. Additionally, employees have access to tuition assistance programs, student debt benefits, employee assistance programs (EAP), wellness initiatives, and various employee development opportunities. Visit our website to learn more about all the benefits available to our team members.
Equal Opportunity
The Naval Nuclear Laboratory is an Equal Opportunity Employer committed to fostering an inclusive environment where all qualified applicants receive consideration for employment without regard to race, color, age, sex, religion, national origin, disability, veteran status, genetic information, or any other protected characteristic under federal, state, or local law. We value diversity and are dedicated to providing equal employment opportunities to all employees and applicants. We actively promote a workplace culture that respects and values individual differences, ensuring a safe and supportive environment for everyone.
Key skills/competency
- Supervision and Leadership
- Electrical Systems Oversight
- Maintenance and Repair Coordination
- Safety Protocol Compliance (LOTO, Asbestos)
- Emergency Response Participation
- Training Program Development
- Stakeholder and Customer Communication
- Quality Assurance and Standards Adherence
- Resource Optimization and Scheduling
- Continuous Improvement Initiatives
Skills & topics
- Technical Support Manager
- Electrical Systems
- Supervision
- Maintenance Management
- Facility Maintenance
- Nuclear Propulsion
- Safety Protocols
- LOTO
- Emergency Response
- Team Leadership
- Electrical Engineering
- Fluor Marine Propulsion
- US Navy
- DOE
How to get hired
- Tailor your resume: Highlight electrical systems experience, LOTO, and supervisory roles.
- Emphasize safety: Showcase your commitment to safety protocols and emergency response.
- Research NNL: Understand their mission, values, and commitment to nuclear safety.
- Prepare for technical questions: Be ready to discuss electrical systems and maintenance.
- Highlight leadership: Demonstrate your ability to supervise and mentor personnel.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the minimum qualifications for the Technical Support Manager role at Naval Nuclear Laboratory?
- The minimum qualification for the Technical Support Manager position at the Naval Nuclear Laboratory is a high school diploma or equivalent. Preferred qualifications include current or previous certifications as an Electrical Worker, LOTO Supervisor, Asbestos Competent Person, and Asbestos Building Inspector, along with demonstrated experience in electrical systems and supervisory roles.
- Is U.S. citizenship required to apply for the Technical Support Manager position at NNL?
- Yes, U.S. citizenship is mandatory for all applicants for the Technical Support Manager role at the Naval Nuclear Laboratory. Additionally, candidates must meet security and background requirements, including eligibility for access to classified information.
- What type of personnel will the Technical Support Manager supervise?
- The Technical Support Manager will supervise and mentor both non-exempt and represented personnel within the Facility Maintenance subdivision, specifically focusing on craft Electricians and other related roles.
- What role does safety play in the Technical Support Manager position?
- Safety is paramount. The Technical Support Manager is responsible for providing electrical oversight, ensuring work is executed safely, maintaining compliance with safety protocols (e.g., LOTO, asbestos management), and actively participating in emergency response efforts.
- Are there opportunities for professional development in this Technical Support Manager role?
- Yes, the Naval Nuclear Laboratory offers various employee development opportunities, including tuition assistance programs, student debt benefits, and access to training programs that promote skill enhancement and safety awareness for team members in roles like the Technical Support Manager.