
Technical Support Manager
Netrolynx AI · United States
- Hybrid
- Full-time
- $120,000 / year
- United States
Job highlights
- Supervise electricians and facility maintenance personnel.
- Provide electrical oversight for laboratory operations.
- Coordinate maintenance and electrical project tasks.
- Ensure compliance with safety and regulatory standards.
- Participate in emergency response and training programs.
About the role
About The Company
The Naval Nuclear Laboratory (NNL) is a premier research and development organization dedicated to ensuring the safety, reliability, and efficiency of the United States Navy’s nuclear propulsion systems. As a vital national asset, NNL specializes in advanced nuclear technology, providing technical support, research, and training to maintain the operational readiness of the Navy’s submarine and aircraft carrier fleets. Operated for the U.S. Department of Energy by Fluor Marine Propulsion, LLC, NNL boasts a legacy of nearly 70 years in nuclear innovation, driven by a team of approximately 8,000 engineers, scientists, technicians, and support personnel. The organization fosters a culture rooted in core values of Trust, Empowerment, and Collaboration, promoting a positive work environment focused on safety, excellence, and continuous improvement. With facilities across multiple locations, including Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, and others, NNL remains at the forefront of nuclear propulsion technology and workforce development.
About The Role
We are seeking a highly motivated and driven Supervisor Technical Support Manager to join our Facility Maintenance (FM) team at the Naval Nuclear Laboratory. This pivotal role involves providing electrical oversight for work performed by craft Electricians, supervising and mentoring both non-exempt and represented personnel within the FM subdivision. The successful candidate will coordinate electrical work tasks across the laboratory, ensuring they are executed safely, efficiently, and to the highest quality standards. This position requires active participation in emergency response activities, as well as a commitment to developing and maintaining the FM subdivision’s training programs. The Supervisor will work closely with stakeholders and customers across the laboratory to deliver electrical projects and maintenance activities on schedule, supporting the organization’s mission of nuclear safety and operational excellence.
Qualifications
Candidates should possess a high school diploma or equivalent as a minimum requirement. Preferred candidates will have current or previous qualifications as an Electrical Worker, LOTO Supervisor, Asbestos Competent Person, and Asbestos Building Inspector. Demonstrated experience in electrical systems, safety protocols, and supervisory roles is highly desirable. Strong communication, leadership, and problem-solving skills are essential for success in this role. Candidates must meet the necessary security and background requirements, including eligibility for access to classified information, and be able to pass a drug test in accordance with company policies. U.S. citizenship is mandatory for all applicants.
Responsibilities
- Supervise, mentor, and develop craft Electricians and other personnel within the Facility Maintenance subdivision, fostering a culture of safety and continuous improvement.
- Provide electrical oversight and technical guidance for maintenance, repair, and installation activities across the laboratory facilities.
- Coordinate with stakeholders and customers to plan, prioritize, and execute electrical work tasks, ensuring timely completion and adherence to quality standards.
- Maintain compliance with safety protocols, including Lockout/Tagout (LOTO) procedures, asbestos management, and other regulatory requirements.
- Participate actively in emergency response efforts, serving in designated roles to support safety and incident management.
- Contribute to the development and delivery of the Facility Maintenance training program, promoting skill enhancement and safety awareness among team members.
- Ensure all electrical work complies with applicable codes, standards, and best practices, maintaining documentation and records as required.
- Assist in planning and scheduling maintenance activities to optimize resource utilization and minimize operational disruptions.
- Support continuous improvement initiatives aimed at enhancing safety, efficiency, and reliability of facility operations.
Benefits
At the Naval Nuclear Laboratory, we offer a comprehensive benefits package designed to support our employees' health, well-being, and professional growth. Our benefits include health, dental, and vision insurance, along with voluntary benefits such as disability, life, and accident insurance. We provide a 401(k) savings program and a Capital Accumulation Plan to help secure your financial future. Paid time off includes personal leave, medical leave, and paid parental leave, allowing work-life balance and family support. Flexible work schedules are available to accommodate individual needs. Additionally, employees have access to tuition assistance programs, student debt benefits, employee assistance programs (EAP), wellness initiatives, and various employee development opportunities. Visit our website to learn more about all the benefits available to our team members.
Equal Opportunity
The Naval Nuclear Laboratory is an Equal Opportunity Employer committed to fostering an inclusive environment where all qualified applicants receive consideration for employment without regard to race, color, age, sex, religion, national origin, disability, veteran status, genetic information, or any other protected characteristic under federal, state, or local law. We value diversity and are dedicated to providing equal employment opportunities to all employees and applicants. We actively promote a workplace culture that respects and values individual differences, ensuring a safe and supportive environment for everyone.
Key skills/competency
- Supervision and Leadership
- Electrical Systems and Maintenance
- Safety Protocols (LOTO, Asbestos)
- Project Coordination
- Team Development and Mentoring
- Emergency Response
- Training Program Development
- Stakeholder Management
- Compliance and Regulatory Adherence
- Problem-Solving
Skills & topics
- Technical Support Manager
- Electrical Maintenance
- Supervision
- Safety Management
- Facility Maintenance
- Nuclear Propulsion
- Leadership
- Team Management
- Project Coordination
- Emergency Response
- High School Diploma
- Electrical Worker
- LOTO Supervisor
- U.S. Citizenship
- Classified Information Access
- Fluor Marine Propulsion
- Naval Nuclear Laboratory
How to get hired
- Tailor your resume: Highlight electrical experience, safety certifications (LOTO, Asbestos), and any supervisory roles. Quantify achievements where possible.
- Address qualifications: Ensure your application clearly demonstrates a high school diploma or equivalent, and preferred qualifications like Electrical Worker or LOTO Supervisor.
- Emphasize U.S. Citizenship: Clearly state your U.S. citizenship and eligibility for classified information access if applicable.
- Highlight leadership skills: Showcase experience in mentoring, team development, and coordinating complex tasks in your application materials and during interviews.
- Prepare for security vetting: Be ready to undergo drug testing and comprehensive background checks, including eligibility for classified information.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the minimum qualifications for the Technical Support Manager role at Naval Nuclear Laboratory?
- The minimum qualification for the Technical Support Manager position at Naval Nuclear Laboratory is a high school diploma or equivalent. Preferred candidates will have additional qualifications such as Electrical Worker, LOTO Supervisor, Asbestos Competent Person, and Asbestos Building Inspector.
- Is U.S. citizenship required for the Technical Support Manager position?
- Yes, U.S. citizenship is mandatory for all applicants for the Technical Support Manager role at the Naval Nuclear Laboratory. Eligibility for access to classified information is also a requirement.
- What kind of experience is highly desirable for this Technical Support Manager job?
- Demonstrated experience in electrical systems, safety protocols (including Lockout/Tagout - LOTO), and previous supervisory roles is highly desirable for this Technical Support Manager position.
- Will I be involved in emergency response as a Technical Support Manager?
- Yes, active participation in emergency response activities is a requirement for the Technical Support Manager role. You will serve in designated roles to support safety and incident management.
- What are the core values of the Naval Nuclear Laboratory?
- The core values of the Naval Nuclear Laboratory are Trust, Empowerment, and Collaboration. These values foster a positive work environment focused on safety, excellence, and continuous improvement.
- What type of personnel will I be supervising as the Technical Support Manager?
- As the Technical Support Manager, you will be supervising and mentoring both non-exempt and represented personnel, specifically craft Electricians within the Facility Maintenance subdivision.
- Does Naval Nuclear Laboratory offer flexible work schedules for this Technical Support Manager role?
- Yes, flexible work schedules are available to accommodate individual needs for employees at the Naval Nuclear Laboratory, including those in the Technical Support Manager role.