Flight Attendant

About NetJets

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

As an ambassador of the NetJets brand, the Flight Attendant is entrusted with delivering an elite and personalized air travel experience while maintaining an uncompromising commitment to safety and security. Representing the pinnacle of private aviation, the Flight Attendant is the face of NetJets, combining safety leadership, refined inflight service, and bespoke hospitality. Each flight must reflect our unwavering standards with safety above all, followed by a seamless, luxurious travel experience that anticipates and exceeds the expectations of every NetJets Owner.

Tasks And Responsibilities

• Responsible for the safety and security of all Owners and passengers within the aircraft cabin, ensuring strict adherence to the Flight Attendant Manual (FAM), Service Procedures Checklist, Standard Operating Procedures, and all the associated policies.
• Conducts thorough interior preflight inspections; welcomes Owners and guests with warmth and professionalism; provides personalized briefings and serves as the subject matter expert on all aircraft safety, comfort, and entertainment systems.
• Must be able to source high-quality catering from external providers when necessary, ensuring all items meet luxury standards and align with Owner preferences.
• Must deliver elevated inflight service, including premium beverage and food presentation, turndown service, and execution of bespoke Owner profiles and detailed service notes.
• Must ensure all cabin baggage is correctly and safely stowed in accordance with regulatory and company policies.
• Must be capable of conducting flights for Owners traveling with pets or who permit smoking onboard, while maintaining discretion and service excellence.
• Must operate effectively within a collaborative team/crew environment, ensuring consistent compliance with all safety and operational protocols. This includes close collaboration with teams such as Owner Services, NetJets Service Representatives, and other internal teams to ensure a seamless experience.
• Acts as a trusted liaison for Owners/passengers and NetJets from arrival at the Fixed Base Operator (FBO) through safe arrival at their destination, ensuring a seamless and luxurious experience throughout.
• Proactively communicates any cabin-related maintenance concerns or irregularities to the Pilot in Command to ensure prompt resolution.
• Completes all administrative duties, including inventory documentation, service passdowns, and required crew reports with accuracy and attention to detail.
• Ensures the aircraft cabin is consistently maintained in a clean and organized state, adhering to company standards.
• Leverage innovative thinking to address complex issues, making prompt decisions in dynamic environments to drive successful outcomes.
• Other responsibilities as assigned, dependent on specific trip or operational requirements.

Education & Experience

• High School Diploma required.
• 2-4 years of experience in premium or luxury service industries, such as private aviation, yachting, Michelin-starred dining, or concierge services.
• Bachelor’s degree preferred with a concentration in hospitality, customer service, business, or culinary arts.

Core Competencies

• Adaptability
• Collaboration
• Curiosity
• Service-Oriented
• Strives For Positive Results

Knowledge, Skills, Abilities, And Other (KSAOs)

• Minimum of twenty-one (21) years of age.
• Outstanding communication skills, with clarity, professionalism, and poise.
• Proficient in personal computing, including Microsoft Office Suite.
• Able to occupy assigned jumpseat and secure required safety restraints; maneuver safely within aircraft cabin dimensions and operate emergency exits.
• Available for a flexible schedule, including days, nights, weekends, and holidays.
• Exceptional adaptability and ability to perform in dynamic environments.
• Effective personal rest management for active duty.
• Flight duty periods may last up to fourteen (14) hours daily over an eight (8) day period, crossing multiple time zones and varying climate conditions.
• Willing and able to travel away from home for seven or more consecutive days and nights, with accommodations provided.
• Eligible to obtain all necessary airport authority and U.S. Customs security credentials.
• Successfully pass all TSA background screenings and obtain required airport and U.S. Customs clearances.
• Possess a valid passport and maintain the ability to travel internationally without restriction.
• Hold a valid State-issued driver’s license.
• Fluent in reading, writing, and speaking the English language.
• Highly polished, service-oriented appearance and demeanor.
• Superior oral and written communication skills, particularly under pressure.
• Sound judgment and decision-making abilities with acute attention to detail.
• Able to exert up to 60 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Comfortable working around animals, including providing care and attention.
• Maintain required Flight Attendant certification and FAA compliance post-hire.
• Successfully complete the NetJets Part 135 Flight Attendant Training Program.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our Comprehensive Suite Of Benefits Include

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute matched by NetJets
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support

Key skills/competency

• Flight Attendant
• Safety and Security
• Customer Service
• Luxury Service
• Inflight Service
• Adaptability
• Communication Skills
• Problem-Solving
• Teamwork
• Attention to Detail