Senior Director of Central Infrastructure & DevOps Engineering
NetFortris, A Sangoma Company
Job Overview
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Job Description
About Sangoma
Sangoma, a pioneer in business communications solutions, is seeking an experienced Infrastructure/Dev Ops Sr. Director to join our team. Sangoma is dedicated to empowering businesses with essential communications through our innovative Unified Communications, UCaaS, CCaaS, VoIP, and Hybrid solutions, improving connectivity and streamlining communication for organizations of all sizes.
We are seeking a Senior Director of Central Infrastructure & DevOps Engineering to lead global teams responsible for architecting, operating, automating, and securing the company’s hybrid infrastructure platforms and CI/CD ecosystem. This is a hands-on technical leadership role spanning infrastructure, cloud, DevOps, platform engineering, automation, and reliability.
Your Role as Senior Director of Central Infrastructure & DevOps Engineering
- Define and evolve Sangoma’s hybrid-cloud infrastructure and DevOps strategy across on-prem datacenters and Amazon Cloud Environment and drive a disciplined approach to determining and directing workload placement.
- Lead technology roadmap for all associated technologies, such as Cisco UCS compute, NetApp storage, VMware, OpenShift/Kubernetes, Jenkins, Terraform, Ansible, etc.
- Partner with engineering, product management, networking, security and support teams to enable various telecommunication UCaaS and CCaaS platforms.
- Drive CI/CD automation, configuration management, instrumentation, and performance optimization.
- Ensure 24/7 reliability, high availability, lifecycle management, and operational governance.
- Understand and manage various costs of on prem and cloud environments i.e. support sourcing, renewal, savings and negotiations of contracts.
- Oversee modernization initiatives, cloud migrations, security hardening, and continuous improvement.
- Serve as a hands-on technical leader able to review designs, pipelines, IaC, debugging, and complex escalations.
- Mentor global infrastructure, DevOps, cloud, networking, and engineering teams while fostering transparency and accountability.
Requirements
- 10+ years in infrastructure engineering, DevOps, platform engineering, or systems architecture.
- 5+ years leading senior technical teams.
- Hands-on expertise with AWS, Cisco UCS, NetApp, VMware, Kubernetes/OpenShift, Jenkins, Terraform, Ansible, observability tools.
- Strong financial discipline in managing cloud and datacenter costs.
- Excellent communication and stakeholder management.
Preferred Qualifications
- Experience with SaaS, UCaaS, telecom, VoIP, and real-time communication platforms.
- Experience leading modernization or cloud migration initiatives.
- Relevant certifications in cloud, DevOps, Kubernetes, virtualization, or security.
Benefits
What We Offer:
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Work From Home - Flexible hours
- Entrepreneurial work environment partnered with high growth career opportunities.
Key skills/competency
- Hybrid Cloud Strategy
- DevOps Leadership
- CI/CD Automation
- Infrastructure Architecture
- Cloud Cost Management
- Kubernetes/OpenShift
- AWS
- Terraform/Ansible
- Team Mentorship
- System Reliability
How to Get Hired at NetFortris, A Sangoma Company
- Research Sangoma's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight extensive experience in hybrid-cloud infrastructure, DevOps, and relevant technologies like AWS, Kubernetes, and Terraform.
- Showcase leadership experience: Emphasize your ability to lead global technical teams, mentor engineers, and drive strategic initiatives.
- Demonstrate financial acumen: Prepare examples of how you've managed cloud and datacenter costs, including negotiations and savings.
- Prepare for technical and behavioral questions: Be ready to discuss specific projects where you applied hands-on expertise in infrastructure, cloud, and automation.
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