Technical Program Manager 5 - AI for Member Systems

About Netflix

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality.

The Opportunity

Netflix's AI for Member Systems (AIMS) organization is responsible for developing and operating AI systems powering recommendations, personalization, search, discovery, and messaging. The AI Applications organization focuses on evolving AI-driven member experiences across multiple product surfaces. As Netflix expands into new content types and GenAI-powered experiences, a dedicated Technical Program Manager is needed to drive cross-cutting programs across multiple teams and content verticals.

What You'll Do

• Drive cross-team AI programs including AI models, infrastructure, experimentation, and product integration.
• Own planning and execution by defining milestones and managing dependencies.
• Navigate ambiguity in evolving technical and product landscapes.
• Manage complex stakeholder maps across engineering, applied science, and product teams.
• Establish operational excellence with lightweight program rituals.
• Bridge product and infrastructure for seamless AI capability integration.
• Communicate clearly through status updates and decision documents.

What We're Looking For

• 6–8+ years in technical program management or equivalent roles.
• Experience working at scale in engineering organizations.
• Expert stakeholder management across engineering, science, and product teams.
• Strong written and verbal communication skills.
• Comfort engaging with technical teams and understanding system-level trade-offs.

Preferred Qualifications

• Familiarity with AI/ML systems including recommender systems and LLM/GenAI.
• Experience in consumer-scale, AI-driven product companies.
• Exposure to launching new content verticals and navigating ambiguous product spaces.
• Experience with LLM post-training methods and central ranking teams.
• Ability to work autonomously while building lightweight structures.

Compensation & Benefits

The annual salary range for this role is approximately $290,000 to $460,000, with flexibility to choose compensation mix. Comprehensive benefits are provided including health plans, mental health support, a 401(k) plan with employer match, stock options, and paid time off.

Key skills/competency

• Technical Program Management
• AI/ML Systems
• Stakeholder Management
• Operational Excellence
• Cross-Team Coordination
• Communication
• Planning & Execution
• Product Integration
• Infrastructure
• Ambiguity Navigation